Toyota of Hemet
Hemet, CA
6,700 Reviews of Toyota of Hemet
First service visit Since this was my first service visit I came early and got right in. Everyone was very professional and friendly. The waiting area is comfortable with Since this was my first service visit I came early and got right in. Everyone was very professional and friendly. The waiting area is comfortable with coffee, water and snacks. More
Tim, Kyle, Ray, and Dale needs a huge pay raise This is our second car we got from them. First time in 2011 dale helped us big time and got us the best deal possible with best trade value out of all This is our second car we got from them. First time in 2011 dale helped us big time and got us the best deal possible with best trade value out of all the dealerships we went too. He did the same for my sister when other dealerships wouldn't even help her. This time, today, Tim was off work (3rd time we went in this week, we were shopping around and they don't give u the run around). He told us kyle would help us. Kyle turned out to be just as great and helpful as Tim and dale. Ray helped us with the financing and numbers game. He got us the trade in amount we wanted, got us approved for a way lower interest than expected (my fico is under 500!!!), and threw in a bunch of extras! All in all we got a 2017 corolla SE with sport package and they threw in vehicle theft alarm and instead of the basic 2 years/25k service they upped it to 5yrs/75k of free service for no charge! And they even gave us a card for free car wash for the year (once a month). Dang these guys r good and they r up front if you can or cannot get approved. I never forgot the way dale helped us on 2011 and always mention him to anyone when they think about buying a toyota. Now I can add 3 more names to that... kyle, Tim, and ray. Best people I've ever dealt with. They work fast and make you feel like you've known them for a while. Awesome people, awesome deal! Awesome place. When i am ready for a new tundra in the future or any Toyota I know I can trust these guys. More
Great Service! Very friendly and clean environment, my representative even updated me on a recall serice I didn't even know about, that's great service! Thank you Very friendly and clean environment, my representative even updated me on a recall serice I didn't even know about, that's great service! Thank you Stephanie Yenigues More
Terrible dealership! Buyers stay away!!! The most unproffesional dealership I have ever experienced. Sonny and Don (the managers) were extremely rude and lied to us throughout the process. We The most unproffesional dealership I have ever experienced. Sonny and Don (the managers) were extremely rude and lied to us throughout the process. We waited for hours while these clowns stuffed their faces and watched TV in front of the customers. How a company would ever employ these idiots is beyond me! The worst customer service ever!! My recommendation is to buy at another dealership. We walked out and ended up saving thousands by going to a different dealership. More
Excellent service I take my Prius in for services and they are wonderful about getting me in and fixing any issues that have arisen with the car such as the air filter I take my Prius in for services and they are wonderful about getting me in and fixing any issues that have arisen with the car such as the air filter needing replacing. Wonderful company and plan on taking my other Prius that I bought for my daughter in to them for the services on her car as well. More
Excellent experience Recently purchased our 3rd Toyota from Gosch. We had an excellent experience, thanks to Kyle and the Toyota team! Never felt like had to be persuaded Recently purchased our 3rd Toyota from Gosch. We had an excellent experience, thanks to Kyle and the Toyota team! Never felt like had to be persuaded into getting something I didn't want; liked the fact that was able to test drive several cars, including hybrid;and get the specifics that would best fit what we were looking for in this purchase. More
So far so good Always receive me with a smile and respect! Raul Flores was my sales man he was really patient and always explain every question I have! Always receive me with a smile and respect! Raul Flores was my sales man he was really patient and always explain every question I have! More
Great Service I get my oil changed at the dealership. This time took excessive time so I was offered a coupon to compensate for my wait time. I get my oil changed at the dealership. This time took excessive time so I was offered a coupon to compensate for my wait time. More
Excellent service to a whole new level Oil change service done on 4/4/16 at Gosch Toyota in Hemet. Place is entirely new. Overall experience is unbelievably outstanding. From time of arriva Oil change service done on 4/4/16 at Gosch Toyota in Hemet. Place is entirely new. Overall experience is unbelievably outstanding. From time of arrival to time of departure, there was nothing short of excellent customer service! Timely, courteous, professional, clean, great amenities in waiting room, staff going the extra mile to serve you best! Keep it up. More
Great service, great people! I recently brought in my 2007 Highlander for its 5,000 mile service and inspection. Darrin Guy and the rest of the service crew have taken care of us I recently brought in my 2007 Highlander for its 5,000 mile service and inspection. Darrin Guy and the rest of the service crew have taken care of us since we bought the car 2 years ago. This time around, the mechanic noticed several areas under the car that had evidence of leakage, including the transfer case and rack and pinion unit. As I was about to go into sticker shock from the cost of repair, Darrin reminded me that we had purchased the extended warranty and that the repairs should be covered. Long story short, he had the adjuster come in, okay the repairs on Monday, and I had my car back good as new on Wednesday. They even covered the cost of a rental vehicle! Darron and the rest of the employees at Gosch Auto Group have always been courteous, knowledgeable, and professional to my wife and I. Customer for life! More