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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,777 Reviews

1,777 Reviews of Toyota of Hackensack - Service Center

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August 27, 2024

The staff are all polite and professional. The waiting room is clean and comfortable. I've been coming here since I first bought my car 7 years ago. I believe that only necessary repairs and More

by NAPOABC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Toyota of Hackensack responded

First, we would like to say we sincerely appreciate that you chose us for both sales and servicing needs for the last seven years. We always appreciate constructive feedback on how we can improve and make things better not only for the business, but for clients as well. We will do our best going forward to be respectful of your time. We appreciate your business always

August 26, 2024

Te venden lo que no es productos malos sin la revisión correspondiente y no te dicen lo que tiene o no tiene el vehículo me siento engañado More

by EXAGERADAMENTEBIENGRACIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santiago
August 19, 2024

Very efficient and organized upon check in. Service done within requested time frame. No complaints. More

by BATCHCATS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Great service - was told it would take several hours to wait to get the service completed, was done in approximately 1 hour. Thanks! More

by PWEILER2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

This dealership over charges for services and charges for work that is not preformed. Service manager is so rude. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Service was quicker this time around. I had a very good rep who made me feel valued More

by KEYON.MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

I like the quick service, free shuttle for pickup & drop off, service center is better than their car sales department (past experience). More

by Akash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 05, 2024

Exceptional service as always. Kept up to date on progress and when I could get car back. More

by PTAYLOR7278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
August 04, 2024

Service took longer than expected. It was our first service for a new 2024 Prius. Took 2 hours. More

by MIRIAM.STERN9
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Very good and professional the service was excellent,I would recommend the service to friends and family.thanks More

by MOLYNES25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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