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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,655 Reviews

1,655 Reviews of Toyota of Hackensack - Service Center

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June 10, 2024

I waited for my car service, it didn't take long time, I had a cop of coffee and connect to their WIFI, And Watch TV , IT WAS GREAT THANKS. More

by ASHANATA714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

First (six months) service on car and second time at Toyota of Hackensack. Job well done. Thank you! More

by Michael O. Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

I was told the oil change and tire rotation was part of warranty and then boom u guys charge me 99$ when I had a oil change already two months ago , and the sticker on windshield says it clearly More

by FIFI_AYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sales sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

We bought our Toyota Highlander Hybrid there in 2008. Still servicing it there. Nice, straightforward, simple service. More

by MICKEYLEWIS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Billy Coll was a big help during the process of buying the truck. It took me 2 months to get the vehicle but he kept in touch with me with updates More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

as usual, very good, and that's why I keep coming back for their professional service. More

by MKFISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service experience was very good. We appreciate that you have returned to service with us! We appreciate your business! Thank you for servicing with us!

May 31, 2024

I am happy. I had an issue previously which was resolved to my satisfaction this last time. Thank you. More

by LCROSS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Giordano
May 31, 2024

all work was done efficiently and within the allotted time I was told it would take More

by Kisses3147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I guess they did what they needed to on the recall, being that moon actually spoke to Me about it and the paper said nothing that could have been done?? So I guess if the axel stays on the truck I will be o More

by jeffheffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No one since all I got was the receptionist handing me a paper with minimal info
May 26, 2024

Great service! Treat me well and my appointment right on time. Told me about issues related to my car. More

by ROB1CHUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was respectful of your time. We appreciate your business. Thank you for choosing us for service!

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