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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,806 Reviews

1,806 Reviews of Toyota of Hackensack - Service Center

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June 21, 2022

It was better that what I was expecting, and the personal were nice to talk with More

by Solis535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
June 20, 2022

The service provided was excellent, I was very pleased, the staff is very professional, reasonable time waiting. More

by Gpenap2@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with our service department was professional and that the wait time was reasonable. Thank you for servicing with us! We appreciate your business!

June 20, 2022

Fast services. I have to call to schedule services because on-line scheduling don't work. The person on the other line us very accommodating. The intake advisor exp More

by RAULMALLARI1219
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Services
June 19, 2022

appointment taker, Cathy, who was pleasant and cordial and knowledgeable 10 Valet person, well mannered and respectful 10 Customer service rep Dana , pleasant and friendly and knowledgeable 10 James t More

by JY66HANDTOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy,Dana, James, ANGEL ALVAREZ
Jun 20, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your general experience with our service department was a 9.5! We appreciate your business! Thank you for servicing with us!

June 17, 2022

It was simple to get an appointment. Marisa was very attentive in handling my check in and follow up. More

by BDB1199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy made my appointment by phone and Marissa was the z service writer
June 17, 2022

As usual everything was above my expectations, thank you for Toyota Hackensack for always taking care of us More

by KBART3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

La atension fue Buena,, El servicio no tan bueno supuestamente le hicieron chequeo todo El carro ,,pero la Luz del frente pasajero no prendia ,o sea esta quemado El foco , .y no cambiaron More

by OJC0528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
June 15, 2022

Really like everyone at Toyota of Hackensack. Bought my car here years ago and come here for all my service even though I live an hour away. More

by SAPSILVER
Recommend Dealer
Yes
Employees Worked With
Sir John. Polite and Attentive
June 15, 2022

It’s akways been a great experience everytime we have service our cars in Toyota of Hackensack More

by A.ARCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

Certain points that were listed on the receipt were not fulfilled for example 1: MBAS 2: MCTW 3: MINSFL 4: MiNSLUB And who knows what else More

by LCHANGSOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marissa Giordano
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