Toyota of Hackensack - Service Center

The amazing staff at Toyota of Hackensack saved me and my working dogs while on a road trip when my van's alternator died. They got me in as an emergency, had the part in stock, arranged for a tech to instal working dogs while on a road trip when my van's alternator died. They got me in as an emergency, had the part in stock, arranged for a tech to install it even though late in the day, all while letting my 3 dogs and I camp under their awning outside. Everyone there was super nice, positive, helpful, with a 'can do' attitude, which made my unplanned vehicle drama less stressful. I wasn't in a position to leave the car as I was driving through NJ on my way to a search & rescue dog seminar that started the next morning in CT. While I waited, many employees came out to meet the 2 adult dogs and my 5 month old puppy. It was a pleasure all around talking and dealing with the staff there and I can't thank them enough for saving us like they did!! Special thank you to Marissa Giordano, Mike Gaige, Gil Ortiz, and Bobby Giordano. You all are amazing and that community is so lucky to have such a fantastic Toyota dealership to take their cars to. I wish I lived closer as I'd be a customer for life there! More

Had a great experience bringing my truck in for service. They listened, the work was done quickly, what more could I ask for? They listened, the work was done quickly, what more could I ask for? More

I can in at 7:15an. Out by 7:50am. Love the quick service! Just one comment. Maybe your service representative should smile a little when welcoming their customer. A Out by 7:50am. Love the quick service! Just one comment. Maybe your service representative should smile a little when welcoming their customer. Apart from that superb service More

All of the employees are professional and efficient! I love getting my car serviced at this location. I love getting my car serviced at this location. More

Great environment, everyone so friendly. Clean place, comfortable seating. Fresh coffee, great vehicles. Great customer service. Clean place, comfortable seating. Fresh coffee, great vehicles. Great customer service. More

We have been going to this dealer for many years and are very happy with the people that work there and the great service they provide! very happy with the people that work there and the great service they provide! More

couldn't have been treated better. Marissa & Q (Qassim) and the rest of the team were outstanding. Everything was handled efficiently and with special consideration for my needs Marissa & Q (Qassim) and the rest of the team were outstanding. Everything was handled efficiently and with special consideration for my needs More

The services is always excellent . I did not have any issue at the service center I did not have any issue at the service center More

The truth is I drive to this dealer Looking forward to see who sold me this car Don’t mind going Service is good and friendly see who sold me this car Don’t mind going Service is good and friendly More

Very efficient and prompt with servicing my vehicle, they have restored my faith in car dealership have restored my faith in car dealership More