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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,741 Reviews

1,741 Reviews of Toyota of Hackensack - Service Center

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June 30, 2024

I was given an accurate ETA about when my service would be complete. It was only about an hour wait. I appreciate that the technician went over what would be recommended vs what would be required and let m More

by VE1VET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Very good service l will be serving my car with you thanks to your service team very friendly More

by JOSE_GUERRERO62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

Paul, Bobby, and the Valet gentlemen were helpful and amazing. Made the experience overall wonderful. More

by RISIP2587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Villacres & Bobby
June 29, 2024

Excellent service experience with service advisor. Had to wait less than an hour for a 10k-mile service. More

by NUHCUB
Recommend Dealer
Yes
Employees Worked With
Dana Sisakova
June 29, 2024

Poor customer service, the people work there don’t afford to give a good service and they are angry all the time More

by YAJAIRAN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sales sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Almeida
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

It may not be the biggest part of the decision to buy a car, but I contend that where you have your car serviced is... Even if you bought your Toyota somewhere else (and I hope you didn't), have your car More

by DRAJRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MARISSA, GIL, SUSANA, DAN, and CEDRIC
June 23, 2024

they don't like to help people and lie people for sell the product with that delaer i change my mind to buy toypta again More

by MATANDANDYCORP2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
June 22, 2024

Very professional and friendly service always! Thank you for everything you do for us and the costumers More

by LEITO_FAMFI-714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

They suppose wash my car. But They didn’t . I’m very disappointed…………..hopefully they don’t do that other people More

by IMRAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Radulic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

I’m a loyal TOH customer since more than 12 years. . very happy with the quality of service provided.. Shoutout to Zack from service department More

by aymondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack service department
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