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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,804 Reviews

1,804 Reviews of Toyota of Hackensack - Service Center

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October 05, 2022

They did what they needed to do, but too overpriced. . not coming back here ever. More

by SANJULA95SHARMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Great service with Louis at customer service. Friendly, patient and very respectful. Great car service representative. More

by DEZARTMARIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Louis
October 02, 2022

No one showed or explained where to wait during service or where to wait to pick up car when service was completed. I was left asking around where to go. My car was finished and waiting for me and I had no More

by bubbymomk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None I remember
October 02, 2022

Always very courteous. However, I would be happier if the waiting time would be reduced. More

by OTT_AP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serv ice dept
October 01, 2022

No comment at this time. No comment at this time. No comment at this time. More

by SWIFTRED12006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo is the best. He’s patient, kind and explained everything.
September 29, 2022

I left 4 quarters in a drawer and 3 were stolen, I called the agency and told them and the manager didn't even call to ask for an apology More

by Daysi Marquez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nose
Sep 29, 2022 -

Daysi Marquez responded

I left 4 quarters in a drawer and 3 were stolen, I called the agency and told them and the manager didn't even call to ask for an apology

September 29, 2022

People are nice, but 3hrs for an oil change is a bit too much. Plus this is with an appointment. Maybe not booking so many customers are the same time to make the experience a little better. Thank you More

by LENIM02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Loui service
September 29, 2022

Great service with the adviser. Efficient and fast service repair and delivery. You guys have a better customer service experience than east coast Toyota in rt17 as much as that Toy More

by AFC08886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
September 28, 2022

They are very good. Also they are very quick. Everybody very nice there. God job done More

by HASSANM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

I think he's a good dealer. Excellent sales area. Not satisfied with the service. More

by SEBASTIANFRGARCIA/ Francisco García
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Loscalzo, Sales Associate, Excellent
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