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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,777 Reviews

1,777 Reviews of Toyota of Hackensack - Service Center

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September 23, 2024

Courteous and efficient. There was an unexpected wait time as I was only getting a spare key programmed. More

by palombos
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

They did it faster and in on time. Good costumer service. Very polite. Thank you so much. More

by RMESIASV
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Usually personal is very polite and professional. My husband took the car in and he felt the service personnel needs better interpersonal skills. The service staff gave him the incorrect receipt and More

by CALSTON813
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Waited two and half hours for an oil change. The service advisors didn't know who i was, where my car was or what service I had. More

by MOSESONDC
Recommend Dealer
No
Employees Worked With
I don't remember due two I had two advisors a red head guy and nasty women
September 17, 2024

Everyone I encountered was very nice and helpful and answered all my questions I had. More

by TULY PAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who assist me
Sep 24, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that everyone you encountered in service was nice and helpful during your service visit! Thank you for choosing us for service! We appreciate your business!

September 14, 2024

The dealership is great. Customers are well been treated with dignity and respect. I recommend my family members to visit the Toyota of Hackensack for any repair services. Th More

by IBMURTALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Excellent service and great customer service I really appreciate your help. Thank you I recommend More

by LIVIABUESTAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

I waited from 9:40 to past 2:00 PM to have simple service (oil change-not needed for another 3,000 miles), cabin filter changed, battery replaced in fob, and they did not discover problem I identified with p More

by MEAHTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name on list
September 11, 2024

Glad my cat’s headlight was fixed quickly and effectively at a fair price. Service team was very friendly, as always. More

by PAULPELAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Made my appt online for my55k checkup, Oli change , rotation of tires all handled quickly and professionally, Well run dealership. Thank you again More

by JJD8660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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