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Toyota of Hackensack - Service Center
Hackensack, NJ
1,805 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,805 Reviews of Toyota of Hackensack - Service Center
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January 11, 2023
Quick and easy appointment set up. Called in the morning and had my appointment that afternoon. The diagnosis was quick and gave me options on what to service first. Called in the morning and had my appointment that afternoon. The diagnosis was quick and gave me options on what to service first. More
by KENGDUN
Verified CustomerEmployees Worked With
January 09, 2023
We bought a new car- the windows are wet every time we roll down the windows. Seems to be a design flaw. So the fault of toyota not the service center. But delays in installing roof rails and key fobs and roll down the windows. Seems to be a design flaw. So the fault of toyota not the service center. But delays in installing roof rails and key fobs and title and everything else makes us have to return multiple times. Annoying. More
by HR
Employees Worked With
Miriam Shanken
January 08, 2023
The service was great. This is my third Rave 4 and I couldn’t be happier. The people are great Thank you so much. This is my third Rave 4 and I couldn’t be happier. The people are great Thank you so much. More
by skyline6
January 08, 2023
did not take care of car issue i asked for. had to go a second time to fix it, making me not be able to go to work because of it. had to go a second time to fix it, making me not be able to go to work because of it. More
by GUAMAN_JAMES
Employees Worked With
January 07, 2023
Son muy profesionales e hicieron lo que yo necesitaba para el mantenimiento de mi carro gracias para el mantenimiento de mi carro gracias More
by marizollazo
Employees Worked With
January 07, 2023
Excellent service they give to me and the time to wait it’s very short it’s very short More
by ELCHONEDWARD
January 06, 2023
Service was excellent, my problem was addressed, updated the progress of repair, time for repair and service was perfect.Courteous customer service the progress of repair, time for repair and service was perfect.Courteous customer service More
by MARTINJOELMIKE
Employees Worked With
January 05, 2023
I am grateful that the service center was able to help me with my tire at the end of the day with a last minute appointment. Thank you! with my tire at the end of the day with a last minute appointment. Thank you! More
by Sumie07666
Employees Worked With
January 04, 2023
Customer service needs to be better as service coordinators are not consistent with their interaction with customers. Telling a customer that they’ve been busy due to the holidays is not a good re coordinators are not consistent with their interaction with customers. Telling a customer that they’ve been busy due to the holidays is not a good response for lack of customer service. More
by MARSHAMAE_OLIVER
