Back

Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,807 Reviews

1,807 Reviews of Toyota of Hackensack - Service Center

Sort by
April 03, 2023

Mostly friendly, a little expensive, mostly prompt and responsive. Mostly trying to please their customers. More

by DTAUSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Good service on time nice job good experience first time customer AAA communication nice coffee and Wi-Fi More

by CHARKORN62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

6 Stars for Dana Sisakova and the Technician, Danny Tineo for taking the time to explain what was needed and show me the parts that were replaced, and I will be back this month for tires. Dana and Da More

by DIANEGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tineo technician, Dana Sisakova Service Desk 3
March 31, 2023

Waiting time too long and my car is not washed after the service is done. Also, no vacuum done inside the car, More

by ELTON.KIN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Very informal, straight to the point. Would bring my vehicle back for service every time. More

by CV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Me atendieron de la mejor forma, los felicito me senti muy satisfecho. Gracias por todo More

by FABIANDRUX42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

No complaints on time respectful pleasure waiting room. Absolutely recommend service with a smile to everyone. More

by beses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Staff are helpful but could be more responsive. It took me two days to get a quote on an engine replacement cost after several calls to the agent. It is hard to understand the total costs as it w More

by BINJINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Very courteous staff. Friendly and knowledgeable. Waiting time is always as promised. Staffs listen to your questions carefully and provide easy to understand recommendati More

by YGARCIA0205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Gines
March 27, 2023

The technician forgot to replace my valve stem caps, and my bed cover is falling apart as we speak, other than that the service went well. More

by 2022Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
53
...