Toyota of Hackensack - Service Center

No experience with dealership. Just service visit No Service area clean and coffee available Excellent service Just service visit No Service area clean and coffee available Excellent service More

They did not wash my car (I did request it) and there were black fingerprints all over the outside AND inside of my car. There was also an empty water bottle in my cup holder! My seat and steering whee were black fingerprints all over the outside AND inside of my car. There was also an empty water bottle in my cup holder! My seat and steering wheel had been moved. I reported these things to the staff and they said it would take over 30 minutes to get the car washed. I asked if perhaps they could just wipe off all of the black fingerprints but they said “no”. Very poor service 😞 More

It would be better. If the front desk receptionist / Service area . Little bit more bigger. It's too crowded for 3 or 4 customers . While waiting to be called to talk to If the front desk receptionist / Service area . Little bit more bigger. It's too crowded for 3 or 4 customers . While waiting to be called to talk to the guys inside the office for service. Need improvement . More

It's great. Went in without appointment and the service was fast. The service is excellent Went in without appointment and the service was fast. The service is excellent More

Service is very good. Staff are friendly and helpful and happy with the work they have done to my car.Good job!. Staff are friendly and helpful and happy with the work they have done to my car.Good job!. More

5 5 Great experience! Thank you for taking care of me! Glad to have visited! Thank you for taking care of me! Glad to have visited! More

They wanted remove parts from my car for no reason only want my money I went for oil and filter change and after 4 hour’s waiting they said my caliper are broke liar want my money I went for oil and filter change and after 4 hour’s waiting they said my caliper are broke liar More

Great service manager fast service. Everything was done or expected were go back. Thank you for your service. Everything was done or expected were go back. Thank you for your service. More

The service department has a well organized procedure for check-in for repairs. The staff is very courteous and competent. check-in for repairs. The staff is very courteous and competent. More

I just did not get any refills on my windshield, brake fluids and overall on fluids and overall on More