Toyota of Hackensack - Service Center
Hackensack, NJ
1,762 Reviews of Toyota of Hackensack - Service Center
I was told the oil change and back seat belt recall will take a little bit over 1 house. But it took 4 hour. And the interior was super dirty and messy. Never going back for service again. take a little bit over 1 house. But it took 4 hour. And the interior was super dirty and messy. Never going back for service again. More
The invoice said we declined the complimentary multi-point inspection but they did not even ask if we wanted one. multi-point inspection but they did not even ask if we wanted one. More
Muy triste los del servicio no han podido reparar el o los daños de el carro súper malo que me vendieron los daños de el carro súper malo que me vendieron More
Courteous and efficient. There was an unexpected wait time as I was only getting a spare key programmed. There was an unexpected wait time as I was only getting a spare key programmed. More
They did it faster and in on time. Good costumer service. Very polite. Thank you so much. Good costumer service. Very polite. Thank you so much. More
Usually personal is very polite and professional. My husband took the car in and he felt the service personnel needs better interpersonal skills. The service staff gave him the incorrect receipt and My husband took the car in and he felt the service personnel needs better interpersonal skills. The service staff gave him the incorrect receipt and didn’t apologize. Maybe he was distracted. Overall your dealer ship has always been a great experience. Thank you’ More
Waited two and half hours for an oil change. The service advisors didn't know who i was, where my car was or what service I had. The service advisors didn't know who i was, where my car was or what service I had. More