Toyota of Hackensack - Service Center
Hackensack, NJ
1,741 Reviews of Toyota of Hackensack - Service Center
Great staff. The entire team was very professional. I was treated well. waiting area is very accommodating The entire team was very professional. I was treated well. waiting area is very accommodating More
This review is for a sales experience. First time buying there. Catherine Watkins was a pleasure to work with on my purchase of a used White 2023 TRD Off Road 4Runner. Overall, appear First time buying there. Catherine Watkins was a pleasure to work with on my purchase of a used White 2023 TRD Off Road 4Runner. Overall, appears to be a well run low pressure dealership. More
I had an apt for 7:30am. I was not given an update. Finally, I went up at 9am to inquire. My car was still not ready until after 10am. All I had were tires roasted and balanc I was not given an update. Finally, I went up at 9am to inquire. My car was still not ready until after 10am. All I had were tires roasted and balanced. More
Easy to deal with the dealership, clean place fast work done and no hassle. Good job done done and no hassle. Good job done More
The staff are all polite and professional. The waiting room is clean and comfortable. I've been coming here since I first bought my car 7 years ago. I believe that only necessary repairs and The waiting room is clean and comfortable. I've been coming here since I first bought my car 7 years ago. I believe that only necessary repairs and maintenance is done on my car. All the procedures are explained to me. Repairs are done right the 1st time. I took off a star bc almost every time I come in for an oil change and tire rotation, I'm there at least 3 hours. I feel it should be under two hours, especially since I always have an appointment. Aside from the wait, everything else rates a 5 out of 5. More
Te venden lo que no es productos malos sin la revisión correspondiente y no te dicen lo que tiene o no tiene el vehículo me siento engañado correspondiente y no te dicen lo que tiene o no tiene el vehículo me siento engañado More
Very efficient and organized upon check in. Service done within requested time frame. No complaints. Service done within requested time frame. No complaints. More
Great service - was told it would take several hours to wait to get the service completed, was done in approximately 1 hour. Thanks! wait to get the service completed, was done in approximately 1 hour. Thanks! More
This dealership over charges for services and charges for work that is not preformed. Service manager is so rude. work that is not preformed. Service manager is so rude. More
Service was quicker this time around. I had a very good rep who made me feel valued I had a very good rep who made me feel valued More