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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,807 Reviews

1,807 Reviews of Toyota of Hackensack - Service Center

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June 15, 2023

Everything went well from the time I step in . prompt customer service waiting area is clean and neat More

by Jacquiras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

The crew that’s up front that takes the car in was very professional respectful and helpful The registrar was excellent as well First she send me to man who was very rude Nasty attitude, his attitud More

by Sighareeya7
Recommend Dealer
Yes
Employees Worked With
Don’t know her in service department middle age speaks Spanish
June 12, 2023

Purchased a used van but there were some defects that I had to take the van back to correct. They are charging a premium price for their vehicles but the quality was poor. I’ve owned a few Toyotas and was More

by JCARRILLO1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sales sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Good and quick service. Very satisfied with the service. Everyone was very friendly. Keep up the good job. More

by LOSGOZOZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Good service Please write at least 15 words good service Please write at least 15 words good More

by PEDROORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Paul did a great job of ensuring that this was resolved to my satisfaction. Nice work, team More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Service is good but they charged 200 $ per hour for the labor, that’s too expensive we don’t live in Manhattan .. More

by CELALCAN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Friendly service. ..It took one and half hour the changing of oil and tyres rotation,but everything was fine. More

by pntrngra
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Customer service were Prompt and efficient with timely update. I appreciated the car wash se5. More

by TONYLOPEZ1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

I have always loved the service at Toyota of Hackensack. They are patient , kind and helpful. More

by Abruno805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe H and Paul also African American man that sits in the back he’s the supervisor
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