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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,742 Reviews

1,742 Reviews of Toyota of Hackensack - Service Center

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June 19, 2023

Very professional, courteous and customer service oriented. The assessment done on the car is accurate and the prices are fair. More

by Sulia16joa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Toyota of Hackensack responded

Thank you for taking the time to leave us feedback! We are glad to hear that your experience servicing with us above & beyond your expectations! We appreciate your business! Thank you for choosing us for your servicing needs!

June 19, 2023

Excellent and answered all the questions. Waiting area was clean and the lady who handled my case was wonderful More

by SANJAY_OOMMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Toyota of Hackensack responded

Thank you for taking the time to leave us feedback! We are glad to hear that your experience servicing with us above & beyond your expectations! We appreciate your business! Thank you for choosing us for your servicing needs!

June 16, 2023

Dana was so helpful and always reached to me for updates. Technicians whoever serviced my car did a good job. They all deserve a salary raise ASAP! More

by ACALDEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Just amazing good service, precise knowledge, I do recommend dealer technician, excellent they care for u vehicle. More

by RRC1680817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

I pay a lot of money for the problem my car has and I still have the same problem isn't fair More

by BESTFARE
Recommend Dealer
No
Employees Worked With
Mrs Susan
June 15, 2023

Everything went well from the time I step in . prompt customer service waiting area is clean and neat More

by Jacquiras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

The crew that’s up front that takes the car in was very professional respectful and helpful The registrar was excellent as well First she send me to man who was very rude Nasty attitude, his attitud More

by Sighareeya7
Recommend Dealer
Yes
Employees Worked With
Don’t know her in service department middle age speaks Spanish
June 12, 2023

Good and quick service. Very satisfied with the service. Everyone was very friendly. Keep up the good job. More

by LOSGOZOZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Good service Please write at least 15 words good service Please write at least 15 words good More

by PEDROORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Purchased a used van but there were some defects that I had to take the van back to correct. They are charging a premium price for their vehicles but the quality was poor. I’ve owned a few Toyotas and was More

by JCARRILLO1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sales sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
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