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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,742 Reviews
Call Service Center (201) 488-7777

1,742 Reviews of Toyota of Hackensack - Service Center

Sort by
July 10, 2023

Deligent and proactive in terms of keeping my vehicle serviced and up to date for maintenance. More

by YANKY1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was above your expectations! We appreciate your business! Thank you for servicing with us!

July 09, 2023

Excellent service. The minute I arrived the person that took my car was very professional. More

by ralphholguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Tineo was very helpful in explaining to me the service that was performed.
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Jul 10, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with our service department was both and professional and transparent. Thank you for choosing us for service! We appreciate your business!

July 09, 2023

Excellent service, I am very satisfied, very nice, fast and professional service,thank you very much !!! More

by BLOSSOMSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to heat that your service visit was professional and respectful of your time. Thank you for servicing with us. We appreciate your business!

July 08, 2023

It was. Very nice experience. Friendly staff quick service Nice waiting room Thani You very much More

by brendalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was quick, friendly, and nice experience. Thank you for servicing with us! We appreciate your business!

July 07, 2023

I have been going there for several years and I always receive excellent service. I have no complaints. More

by hbetir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you have been a repeat customer for our service department. We appreciate your business! Thank you for your patronage

July 04, 2023

Thank you the representative was so nice and helpful to me. I am satisfied by his service More

by veyselucan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to that your experience with our service department was helpful. Thank you for choosing us for service! We appreciate your business!

July 03, 2023

Great service & professional staff ok ok ok ok ok ok ok ok ok ok ok ok More

by PAPAMAMA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was great! We appreciate your business! Thank you for choosing us for service!

July 03, 2023

Service excellent and the staff very knowledgeable Place clean and very comfortable The advisor very good in relation with the public More

by FCERA97243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service experience was excellent! Thank you for your business! Thank you for servicing with us!

July 02, 2023

Workers don’t care about jobs : we lost two tire air covers, nobody tell us after I drive car back home More

by chuchichen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Puentes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Toyota of Hackensack responded

Thank you for your feedback. Sorry to hear that you lost two air tire caps after leaving service here. We are not sure, if the air caps had originally been there prior to visiting our service department, but we would be happy to replace them for you.

July 02, 2023

Always polite when I go but it is kinda of busy but I’m sure it’s because they have good service More

by MIKEJG4290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We do our best to make sure that the service experience is as pleasant as possible. Thank you for choosing us for service! We appreciate your business!

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