Back

Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,810 Reviews

1,810 Reviews of Toyota of Hackensack - Service Center

Sort by
December 21, 2023

I had thought that my alignment was off. I went with Mike on a test ride, and he determined everything was fine. I appreciated him checking before doing a service and charging me. More

by AMYSGLAZER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
December 20, 2023

I am not happy with finance because my car prices was 64000.00 I paid 7000.00 down payment when I received my finance bill I saw my principal balance is 64000.00 this so bad More

by KHANBD87400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2023

I really like that I deal with the same service manager at Toyota who is very knowledgeable about my car, what it needs and he doesn't forget to deduct the coupon. My car is always repaired right. More

by BUSYMAMA2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe H
December 17, 2023

Great service. I had an engine light on and after the diagnostic, the advisor explained to me what needed to be done. The car was repaired the same day. Nice wait More

by NEBPROSPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Friendly, my experience with them was very clear from start to finish. No maybes or hidden messages More

by LAUREANO.DANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

Servicio excelente mejor dealer en el área de new jersey se lo recomiendo 100 lo mejor More

by NYAUTOBODY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

Excessive wait time. When I went for a simple oil change I had to wait for 4 hours even though I had an appointment. More

by BIRGULBAYAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

The dealership at Toyota of Hackensack where the personnel attendants performed there work duties were all professional and courteous.Thank you for your service. More

by MCAVINES1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

I was very pleased with the communication and service which Joe Huncken provided to me for servicing my Sienna. He kept me well informed on what work needed to be performed in regard to my original conc More

by TIMOTHY.HERZOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Huncken
December 07, 2023

Dealership was good responsive to my issues. No other comments to report on my visit. More

by WARHOLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
30
...