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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,739 Reviews

1,739 Reviews of Toyota of Hackensack - Service Center

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September 28, 2024

The service was good, however they said 30 minutes for tires rotation, and it turned out more than 2 hours More

by FRANELTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
September 26, 2024

Muy triste los del servicio no han podido reparar el o los daños de el carro súper malo que me vendieron More

by EXAGERADAMENTEBIENGRACIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Courteous and efficient. There was an unexpected wait time as I was only getting a spare key programmed. More

by palombos
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

They did it faster and in on time. Good costumer service. Very polite. Thank you so much. More

by RMESIASV
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Usually personal is very polite and professional. My husband took the car in and he felt the service personnel needs better interpersonal skills. The service staff gave him the incorrect receipt and More

by CALSTON813
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Waited two and half hours for an oil change. The service advisors didn't know who i was, where my car was or what service I had. More

by MOSESONDC
Recommend Dealer
No
Employees Worked With
I don't remember due two I had two advisors a red head guy and nasty women
September 17, 2024

Everyone I encountered was very nice and helpful and answered all my questions I had. More

by TULY PAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who assist me
Sep 24, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that everyone you encountered in service was nice and helpful during your service visit! Thank you for choosing us for service! We appreciate your business!

September 14, 2024

The dealership is great. Customers are well been treated with dignity and respect. I recommend my family members to visit the Toyota of Hackensack for any repair services. Th More

by IBMURTALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Excellent service and great customer service I really appreciate your help. Thank you I recommend More

by LIVIABUESTAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

I waited from 9:40 to past 2:00 PM to have simple service (oil change-not needed for another 3,000 miles), cabin filter changed, battery replaced in fob, and they did not discover problem I identified with p More

by MEAHTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name on list