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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,742 Reviews

1,742 Reviews of Toyota of Hackensack - Service Center

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November 29, 2023

Very difficult time with my advisor. As always I needed an intervention from a suprvisor to get simple tasks accomplished. Very disappointing. I had to come back to Toyota as I got my More

by HILLARY.GARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Very hands on—will call you for updates on your car and call you back when the service is done. More

by LYKAFLORES04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
November 27, 2023

Service was efficient, courteous and faster than I expected. Been doing business with TOH since 2011. More

by NJSCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont recall the girls name
November 25, 2023

No son eficientes, no chequean los requerimientos de los vehículos con calidad, 3 años perdidos confiando en su buen servicio y resulta que era lo contrario More

by MARIOLIGARCES1712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Professional and efficient service every time! The stafff us great. I highly recommend Toyota of Hackensack. More

by NAZIRATTIYA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John was great, I’m not sure about his last name.
November 20, 2023

Very good and efficient, Do what is necessary Car wash is good and gives me a lot of joys. More

by LIUAYLIGERYTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Work done in a timely fashion, Philip very pleasant addressed our needs, dealership very accomodating. More

by BOGGS58
Recommend Dealer
Yes
Employees Worked With
Philip
November 19, 2023

My car had a signal I took it in. They fixed up the car and I paid nearly $700. The sign is still there. they don’t know what’s going on Even though they are dealer More

by FAHIMADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime O'Neill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

I deducted points because 1. Staff had trouble finding car 2. Disappointed there was no exteria hosing. Seem like Toyota Service was over booked. More

by CHARLES.L.GREENBERG
Workmanship
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Had an issue with total coat of replacement parts and maintenance services but manager responded the next day to my complaints and resolved the issue to my satisfaction. More

by Myla Pasaporte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Hopson
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