Toyota of Hackensack - Service Center

Very pleasant experience. I'm a man of very few words. The few words I use are very important. I'm a man of very few words. The few words I use are very important. More

Phillip is the best Advisor. He helped me with everything I needed and the communication was very fluid regarding what my car needed. He helped me with everything I needed and the communication was very fluid regarding what my car needed. More

Service was great as always, and they got me in and out quickly which was appreciated quickly which was appreciated More

Very fast and knows of what they are doing. The waiting are and restrooms are roomy and clean. The waiting are and restrooms are roomy and clean. More

Service department was fine. Issue I had with parts department. Wanted to return unopened bottle of transmission fluid and was refused. Even had my receipt. Long time service cus Issue I had with parts department. Wanted to return unopened bottle of transmission fluid and was refused. Even had my receipt. Long time service customer. More

Marissa was great and super helpful. As usual, I had a good experience at Toyota of hackensack. As usual, I had a good experience at Toyota of hackensack. More

Muy diligentes, atentos y responsables frente a cualquier queja. Me siento muy satisfecha. Lo recomendare queja. Me siento muy satisfecha. Lo recomendare More

Not professional, inappropriate manner to customers, no responding of complaints, in a word poor management responding of complaints, in a word poor management More

Excellent customer service. Agent was kind, incredibly helpful and understanding. Issue with car was addressed. Agent was kind, incredibly helpful and understanding. Issue with car was addressed. More

Simple oil change took way too long (almost two hours) and my truck was returned to me with mud on the front carpet, floor mat, door bottom and door sill. This was my first service and I was not impresse and my truck was returned to me with mud on the front carpet, floor mat, door bottom and door sill. This was my first service and I was not impressed at all with it. More