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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,742 Reviews

1,742 Reviews of Toyota of Hackensack - Service Center

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January 14, 2024

Always has great service and the employees are always helpful would recommend this dealt to friends and family More

by TOMCAMPO1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Good attention , and help . The person who help me , is the best. Is the third time I was there and the two times before they charge me , and I have insurance for my oil change More

by BAYRONPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philips Hernández
January 13, 2024

The service was excellent, I didn’t wait to long, they offered me transportation to bring me home and not wait in the office while they fixed my car. More

by YANNETLEON/ Elvia Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : This person was helpul
January 12, 2024

great customer service. everything done in a timely manner. my service advisor made sure i was aware of everything done to my car at the time of service. More

by BDELIMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

I’m always very pleased with the staff and the service from Toyota dealership. Very thankful More

by LUISY2S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Friendly, on time, good service, clean and reliable. I would recommend to anyone. Hopefully keep the great work More

by IRANIANDREATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Overall be try good experience. I had to wait a while to be closed out. The rep managing my car was approached by several of her colleagues for help and she put me on the back burne More

by MA.MAMOUZETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanna forget her last name. Didn’t work with Bob
January 10, 2024

The service consultant Marissa was the best; service was quick and efficient; car runs better than ever. More

by CMCMCFARLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
January 08, 2024

Got in quick, service department were efficient and even covered my interior with plastic. Which I thought was a nice touch. More

by Inoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nixon Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANGEL ALVAREZ, Evan Sheckler
Jan 09, 2024 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your service visit was respectful of your time and efficient. We appreciate your business! Thank you for choosing us for service!

January 07, 2024

Excellent service and follow up from the service representative was provided to resolve the issue I was having. I highly appreciate the service at Toyota of Hackensack. More

by JSERGI170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear that our service advisor went above and beyond to resolve the issue you were having. We appreciate your business! Thank you for servicing with us!

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