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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,754 Reviews

1,754 Reviews of Toyota of Hackensack - Service Center

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December 04, 2024

Great. Transparent awesome unique always attent to the clients needs explain all with clarity Competitive pricing More

by MUNOZTMUNOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

I have been going to this dealership for YEARS for purchases and service. I have never had a problem The staff is honest, friendly, professional and I think the service team goes above and beyond to More

by MONYPIT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susana was great!
November 26, 2024

My experience and dealer was good gray with the people help me too much and make a great work in my truck More

by ALFREDOFLORIAN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

First was told over the phone it would take an hour, service rep told me two hours, after three hours & not even the consideration to give me an update, I had to ask for an update & was told it would no More

by DAVENLOU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn’t work with Bob, I think her name was Debbie
November 22, 2024

My experience with the service department was second to none Philp was very helpful with my concerns very professional. More

by YORK148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
November 21, 2024

I was very happy with the service provided and in a timely manner. Thank you. More

by SONGRECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

The best writer ever. Give him a raise .very professional and should be recognized .Manager material don’t lose him More

by EDDIEB53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jurors and crew 5 stars
November 18, 2024

I spent almost two hours just waiting for my mirror replacement and then the manager said that they cannot do anything, because wrong parts were ordered. They returned me my car with the more broken mi More

by elena2017476756@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Had a 10:00 am appointment for oil change and got out at 12:30 pm. People that came after me left before me. I had to actually ask my service person as to why was I waiting so long and that’s when he told m More

by ANGELLF
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

very good experience, very well organized and it was very nice how i was contacted via text and email More

by LLUNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.