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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,742 Reviews

1,742 Reviews of Toyota of Hackensack - Service Center

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February 05, 2024

red light still lit up on my dashboard. Don't believe my tires were tested,rotated etc.''Otherwise all was ok, but expensive. More

by BNGREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joseph huncken
February 05, 2024

My service was explained to me in detail, I was treated With courtesy And wait time was not too long More

by SUZANNA.BRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

This dealership should be the example of all dealerships. They are courteous and fare. Their service bays are neat and clean.......I have never had a bad experience at this location and I have been a custo More

by MRSDENGLEWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Sisakova
February 02, 2024

I like this dealership. They accommodate appointments, keep their start times, update things that need to be taken care of and finish the job! Thank you! More

by DPPJ108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

On time, communicated what needed to be done. One thing to raise level of service is to be asked if I wanted a car wash. More

by GEBALDWIN2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Prompt, Professional and Perfect. My car needs are well taken care of by the staff and techs at this dealership. More

by RITABAKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

The service department didn’t do all services that I was charged for. First time this happened. Very disappointed. More

by ANTGUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Excellent customer service. My service advisor was awesome. The graciously facility was well organized and clean More

by SPAMJOSHUA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Very dissatisfied about the service. Poor communication. Planing to take my car somewhere. Not happy with this dealer More

by cesar22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Spectacular and always quick attentive and professional service clear and transparent overall Great team Cedric thanks again More

by MUNOZTMUNOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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