Toyota of Hackensack - Service Center

Service department was fine. Issue I had with parts department. Wanted to return unopened bottle of transmission fluid and was refused. Even had my receipt. Long time service cus Issue I had with parts department. Wanted to return unopened bottle of transmission fluid and was refused. Even had my receipt. Long time service customer. More

Marissa was great and super helpful. As usual, I had a good experience at Toyota of hackensack. As usual, I had a good experience at Toyota of hackensack. More

Muy diligentes, atentos y responsables frente a cualquier queja. Me siento muy satisfecha. Lo recomendare queja. Me siento muy satisfecha. Lo recomendare More

Not professional, inappropriate manner to customers, no responding of complaints, in a word poor management responding of complaints, in a word poor management More

Excellent customer service. Agent was kind, incredibly helpful and understanding. Issue with car was addressed. Agent was kind, incredibly helpful and understanding. Issue with car was addressed. More

Simple oil change took way too long (almost two hours) and my truck was returned to me with mud on the front carpet, floor mat, door bottom and door sill. This was my first service and I was not impresse and my truck was returned to me with mud on the front carpet, floor mat, door bottom and door sill. This was my first service and I was not impressed at all with it. More

No b/s. Just honest quick service. Ppl were moving through, at a quick pace. Just honest quick service. Ppl were moving through, at a quick pace. More

Paul Villegas is my guy. Trustworthy, dependable, truthful. Follows up and keeps you informed on a timely basis. Trustworthy, dependable, truthful. Follows up and keeps you informed on a timely basis. More

Bravo! Excellente! Excellent customer service experience. They cater to the needs of the customer in a manner that is very most convenient to the customer. Excellente! Excellent customer service experience. They cater to the needs of the customer in a manner that is very most convenient to the customer. I love this Toyota service location! More

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