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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,835 Reviews

1,835 Reviews of Toyota of Hackensack - Service Center

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March 01, 2020

Electrical Repair I own a highly modified 2007 FJ Cruiser, and the team at Hackensack takes great care of my truck. They understand the mods, and more importantly unde More

by BCQUIGLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My Service Writer
Mar 02, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you allowed us the opportunity to service your 2007 FJ Cruiser! We do our best to provide the best service possible no matter how modified your truck is! We are glad to hear that you were satisfied with your experience! Thank you for business! Happy Off Roading!

February 29, 2020

Always a good experience. Quick friendly service. Been bringing my cat there for years and they take very good care of it. No pressure to do any maintenance More

by MTHOMAS618
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 02, 2020 -

Toyota of Hackensack responded

Thank you for your review! Stephanie is one of our best service writers! We strive to provide the best service experience possible in helping customers maintain and keep their vehicles as long as possible. Thank you for utilizing our service department! We appreciate your business!

February 29, 2020

Every aspect of my visit was professional and my problem was fixed. I will be your customer for years. Special thanks to Susana Chiabo for all her help. She is a true professional. More

by JIMAEKEL
Recommend Dealer
Yes
Employees Worked With
Car wash people.
Mar 02, 2020 -

Toyota of Hackensack responded

Thank you for leaving us a 5 Star review! We are glad to hear that your experience with Susana and our service department was professional and we were able to resolve your problem! We appreciate that you allowed us to service your vehicle! We appreciate your business!

February 28, 2020

nice people- eager to help and always helpful on the phone as well in person. The service team works very efficiently - thank you for making it easier- More

by RTESTA
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 02, 2020 -

Toyota of Hackensack responded

Thank you for taking the time to leave us a review! Our goal is always to be helpful whether in person or on the phone! Our goal is to make your visit the best it can. Thank you for servicing with us! We appreciate your business!

February 27, 2020

Excellent sales team billy Coll took care of all my needs along with Joey Hunkin in service and Sam Musarra and Mario Puentes and stephen Rosen More

by JMARCHESANO15
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Toyota of Hackensack responded

Thank you for leaving us a 5 Star review! We are glad to hear that Billy, Sam, Mario, Joe, & Steve were all able to offer assistance during your purchasing process. We appreciate your business! Enjoy your new vehicle purchase!

February 27, 2020

Joe Huncken is a great advisor thank you Hackensack Toyota I will see you next time I need service for my car I appreciate your help thanks More

by DSHERLOCK33
Recommend Dealer
Yes
Employees Worked With
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Corpuz, Mary Green, Miriam Shanken, ANGEL ALVAREZ
Feb 27, 2020 -

Toyota of Hackensack responded

Thank you for taking the time to leave us a 5 Star review! We are glad to hear that Joe Huncken offered excellent customer service in regards to your servicing needs! Thank you for servicing with us! We appreciate your business!

February 25, 2020

I love the service at Toyota. But I have to mention I love the service at Toyota. But I have to mention the best of the best is sussana. She is always so helpful and goes the extra mile to help a More

by MGREAL16
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Toyota of Hackensack responded

Thank you for taking the time to leave us a 5 Star review! We are glad to hear that Susana went above & beyond to make sure your service experience was the best possible! Sorry we lost your keys! Thank you for business!

February 24, 2020

Car was serviced as quickly as possible on a Saturday and I had not made an appointment. Customer service was excellent; Olga Granda was helpful and went above and beyond. More

by EMILYJ412
Recommend Dealer
Yes
Employees Worked With
Olga Granda
Feb 25, 2020 -

Toyota of Hackensack responded

Hi Emily! Thank you for your 5 star review! We are glad to hear that Olga went above & beyond your expectations! Thank you for ser servicing with us! We look forward to fulfilling your servicing needs in the future!

February 24, 2020

Toyota of Hackensack is a dealer that goes above and beyond to help customers that have out of the box problems with their vehicles and their location. More

by GERRYZ1NC
Recommend Dealer
Yes
Employees Worked With
Lou and Joe in service.
Feb 25, 2020 -

Toyota of Hackensack responded

Hi Gerry! Thank you for taking the time to leave us a 5 Star review! We our do our best to provide the best customer service possible even if it means thinking outside the box! Thank you for allowing us to service your vehicle!

February 23, 2020

Fantastic service Give Olga a Raise for helping us out with an emergency stop in for a tire that was damaged by a road hazard. Olga Granda is the best. More

by Jimmy Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olga Granda
Feb 25, 2020 -

Toyota of Hackensack responded

Hi Jimmy! Thank you for taking the time to leave us a review! We are glad to hear that Olga was able to help out in a emergency situation with your tire! She really is the best! Thank you for again!

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