Back

Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,780 Reviews

1,780 Reviews of Toyota of Hackensack - Service Center

Sort by
May 17, 2020

The service department is super quick and efficient. We didn’t need an oil change so the team suggested actual services needed instead of selling us unneeded service. More

by JULIA.CHUEH01
Recommend Dealer
Yes
Employees Worked With
N/A
May 15, 2020

Dealership is good but service department is ver much poor taking very much long time no car wash no cleaning of car even they are unable to do wheel alinghment More

by DSHETH26
Recommend Dealer
No
Employees Worked With
Tony Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory Wesner
May 12, 2020

I came in for service. They processed me fairly quick and performed the service that was required and a service that I requested. Overall, I am very happy. More

by JUANCARLOSCRUZ0416
Recommend Dealer
Yes
Employees Worked With
Service Advisor Joe H.
May 12, 2020

the Service was great as always. Came in for my oil change and tire rotation. Was in and out and I chose to wait for my car More

by JOSEPH.PENALBA
Recommend Dealer
Yes
Employees Worked With
Joseph Huckner
May 10, 2020

friendly people very clean and very neat the people from Toyota and the adviser very friendly to tell you things you need in your car to run smooth More

by NICKLOPEZ2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 10, 2020

As always in this pandemic they’re doing the same. Nice people efficient and knowledgeable staff.No waiting time.Explined all inspections and reports for future work More

by MIRZA RAHMAN
Recommend Dealer
Yes
Employees Worked With
Drew Wise
May 10, 2020

Although the maint service was completed. The car was not washed and had to wait over 30 mins for my car to be handed over More

by WBANG77
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 09, 2020

GREAT SERVICE DEPARTMENT AMID COVID-19 I was concerned to bring my car in for service during this Covid-19 pandemic, Toyota of Hackensack did not let me down! They have gone above and bey More

by Roxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Apgar
May 09, 2020

service department doesn’t apply pressure to get the “other” services needed for the car. They will inform you and the severity and will you decide with no pressure. They seemed accommodating and willin More

by MOABDELH
Recommend Dealer
Yes
Employees Worked With
Kat and Joseph
May 08, 2020

Job well done I found you sales and service staff to be friendly and easy to work with. I've never owned a Toyota however, our Corolla is nice vehicle with many ni More

by DY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
164
...