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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,780 Reviews

1,780 Reviews of Toyota of Hackensack - Service Center

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June 06, 2020

Recall appointment I was there for the first time for a recall for my 2018 corolla. It was a great experience. I will be back in the future for all required service! More

by BRANCAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Apgar
June 04, 2020

Professional adviser and excellent workmanship. Toyota of Hackensack did a great job with the maintenance of my vehicle. They are professional and provided me with advise as to future maintenance of More

by HMRJRH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Hobson
June 04, 2020

This dealership has excellent service. Everyone is very pleasant and willing to please. They are very good about calling before they do any work on the car. More

by MOMOSORIO56
Recommend Dealer
Yes
Employees Worked With
Andrea
June 04, 2020

VSC illuminated on dashboard,temp gauge not functional. Fluid leaking from radiator . Radiator replaced., fluids replaced.vehicle delivered when promised. Satisfied with outcome. No leakage. Temperature i More

by MADRABBIT
Recommend Dealer
Yes
Employees Worked With
Service Department manager Cedric Hopson, Joe H advisor
May 31, 2020

I called on Thursday for my free service for my RAV 4 (which I love) and I was able to get an appointment for the next day.,.,.easy check in and it was done in exactly the estimated time and upon my requ More

by DOLLYCLOWN1
Recommend Dealer
Yes
Employees Worked With
Joe at the service desk
May 31, 2020

They instructed what i needed to do with ease and they guided me with no worries. They provided spacious seating for people to be socially distant enough so we’d dtay safe. The employee that served me was More

by CTSIMIS
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2020

I'm so very happy with the garage service itself and the customer service as well. Stephanie kept me updated during the entire process. I'm very happy I was assigned to a knowledgeable agent. Thank you Ste More

by DRASAGEP1
Recommend Dealer
Yes
Employees Worked With
Stephanie Apgar, for her 5 stars!
May 31, 2020

They are excellent,i will recommend them to anyone,i will always do my service there,thanks for your service especially The service advices they are the best More

by ALEXBOATENG29
Recommend Dealer
Yes
Employees Worked With
Walter
May 30, 2020

excellent service and very professional They are very professional and have excellent service. They explain everything so I understand what is going on with my car. Everyone is very nice in More

by OREO8MATRIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone
May 28, 2020

We've bought 3 new Hybrids here Over 15 years this has been our only place to use for service. Our hybrids and their advanced technology features have been totally reliable but if w More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabulous Service team
May 29, 2020 -

Toyota of Hackensack responded

Hi Richard! We appreciate that you have frequented our service department for 15 years! We deeply appreciate your business over these years. We look forward to continuing to serve you in the years ahead!

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