Toyota of Hackensack - Service Center

I have been getting cars from Toyota since 2005 I have two cars at the moment with you , but won’t be going back to get another car, 2020 was my last lease n can’t wait for it to be over, the sales person two cars at the moment with you , but won’t be going back to get another car, 2020 was my last lease n can’t wait for it to be over, the sales person kept lying and changing the deals , from one day to another ,the manager, I’m very disappointed More

Worst place to get any service done. Called to schedule and would not be of any help. Stay away from this place and go to Prestige or other service providers. Will report to corporate. and would not be of any help. Stay away from this place and go to Prestige or other service providers. Will report to corporate. More

leasing and service Toyota of Hackensack has a very helpful and polite work force. Anyone will help answer your questions or direct you to the person who can.On my second Toyota of Hackensack has a very helpful and polite work force. Anyone will help answer your questions or direct you to the person who can.On my second lease now and am very satisfied with the service dept. as they do the maintenance on my car. More

Finally my email address was corrected. I am happy last Saturday during the service of my car because finally my email address is now the right one . Every time I go to Toyota Hackensack I I am happy last Saturday during the service of my car because finally my email address is now the right one . Every time I go to Toyota Hackensack I talk to somebody to correct my email address because its not the right one. Stephanie Apgar was the forth person that I talk to regarding this problem and she made it. Because she listen and she make sure that she got it right. The other people that I talk to they just assume that they know and they don't listen to me. After my email address was corrected the following I received communication from the dealer. More

The service area was set up for covid virus and it was well done. I felt safe and comfortable. My car was well serviced and I will bring my car back for the next 5000 mile servicing. Everyone stay well an well done. I felt safe and comfortable. My car was well serviced and I will bring my car back for the next 5000 mile servicing. Everyone stay well and safe. More

Good service, explained what would be done to the car & were professional. Gave us a loaner car for the day & returned the next to a courteous team. Dave or Doug Wise (sorry) explained over the phone the s were professional. Gave us a loaner car for the day & returned the next to a courteous team. Dave or Doug Wise (sorry) explained over the phone the servicing and cost and was patient with us. The lady who gave me the receipt also helped me ID specific costs of the servicing to better understand what we were being charged exactly when I couldn’t read the receipt clearly. More

Great experience and service. Competent, friendly, and professional service. I dealt with my service advisor, Joe Huncken, and he is always a pleasure to work with on my vehicle's Competent, friendly, and professional service. I dealt with my service advisor, Joe Huncken, and he is always a pleasure to work with on my vehicle's needs. More

regular and periodoc service for my vehicle The staff at Toyota of Hackensack provided me with four start service, again. I arrived at 7:05 for a 7:10 appointment only to find a line of cars (3) The staff at Toyota of Hackensack provided me with four start service, again. I arrived at 7:05 for a 7:10 appointment only to find a line of cars (3) waiting at the service door to be checked in. However, within a few minutes I was in the service area and fully checked in. The service representative greeted me and explained what would happen during my visit. He was courteous and polite. I waited patiently in the Customer Lounge. The coffee, and hot chocolate, at the kiosk were both lousy! At exactly 8:00 the service representative returned and told me that my car was completed and ready for me. After paying the cashier and going to the car port to receive my car I was driving out of their lot at exactly 8:09. Not bad!! As a matter of fact I would say Very Good! More

Great dealership. Organized very professional and always makes sure they serve the costumer to the max and beyond. I would 100% recommend Toyota from Hackensack. makes sure they serve the costumer to the max and beyond. I would 100% recommend Toyota from Hackensack. More

Work was done. Well Strangely got notice after there was no tire rotation. Was curious why not done when brought in for service matinenance. Just curious until next visi Strangely got notice after there was no tire rotation. Was curious why not done when brought in for service matinenance. Just curious until next visit. More