Toyota of Hackensack - Service Center

Excellent sales services provided by Jonathan Munoz. He explain all the details of the car prices and also the trade in information plus detailed cost of the new car bought explain all the details of the car prices and also the trade in information plus detailed cost of the new car bought More

Always easy and quick. Although very occasionally curt at drop-off, the service people here are extremely competent, pleasant, informative, and careful. I always know my car Although very occasionally curt at drop-off, the service people here are extremely competent, pleasant, informative, and careful. I always know my car is in good hands. More

perfect Excellent service. Respectful customer service. Made me feel like I was important. A very pleasant experience. Excellent covid 19 observation. I Excellent service. Respectful customer service. Made me feel like I was important. A very pleasant experience. Excellent covid 19 observation. I felt that my health was safe at the dealership. More

Friendly staff- very informative and concerned about meeting the customers concerns. Kept me very informed about the status of my car when it was being serviced meeting the customers concerns. Kept me very informed about the status of my car when it was being serviced More

As a loyal Toyota customer for many years I am saddened to say, I have had THE WORST experience with Hackensack Toyota. My 2019 Toyota Tacoma has been under recall since January 13, 2020 with no known repa to say, I have had THE WORST experience with Hackensack Toyota. My 2019 Toyota Tacoma has been under recall since January 13, 2020 with no known repair to date. As I am concerned about the safety of my family, Toyota corporate arranged for a loaner until the repair was completed. I was told by the service manager, he would contact me within a few days when he had a loaner for me. This is now six months later. My wife and I have been leasing vehicles from Hackensack Toyota for the last 10 years and were once loyal Toyota customers. Unfortunately, I don’t think that trend will continue. More

Problem with Toyota manufacturing or dealership 5 years old car only 50000miles , with extended warranty still spend almost $3000 on service excluding Tires. is there Toyota manufacturing problem o 5 years old car only 50000miles , with extended warranty still spend almost $3000 on service excluding Tires. is there Toyota manufacturing problem or dealership just wanted customers to spend money. This is my 3rd Toyota. Rethinking for other car manufacturers as my next car purchase.. Service Representative lady was excellent More

My service experience was exceptional and Tyron was great and very knowledgeable. The truck was serviced in a timely maner and thoroughly checked. Thank you and very knowledgeable. The truck was serviced in a timely maner and thoroughly checked. Thank you More

Always Excellent Service I bought my car from Toyota of Hackensack in 2003 and have brought it to that dealership for service ever since. The car still runs well thanks to th I bought my car from Toyota of Hackensack in 2003 and have brought it to that dealership for service ever since. The car still runs well thanks to their excellent mechanics. Additionally, they have always treated me well. I tell people about this dealership all the time. More

Excellent service The staff is always accommodating, professional and completes jobs without a hitch. The check-in process is smooth and the wait for service managers The staff is always accommodating, professional and completes jobs without a hitch. The check-in process is smooth and the wait for service managers is short. They keep the customer informed and explain all costs/estimates. All of those qualities inspire confidence that my vehicle will continue to run well for many years. More

Reliable service As usual, I always receive reliable service at Toyota of Hackensack. The service team is top-notch. They perform the work on time and the prices ar As usual, I always receive reliable service at Toyota of Hackensack. The service team is top-notch. They perform the work on time and the prices are reasonable. I am always satisfied when I bring my Camry there for service and would recommend them to anyone. More