Toyota of Hackensack - Service Center

EXCELLENT CUSTORMER SERVICE, WELL INFORMED OF CARS STATUS NO COMPLAINTS ,,, SUPURB / QUALITY SERVICE. ..WELL TRAINED STAFF AND PERSONEL.. KMOWLEDGABLE.. HELPFUL AND VERY POLITE. I HAVE USE TOYOTA OF HACKENSA NO COMPLAINTS ,,, SUPURB / QUALITY SERVICE. ..WELL TRAINED STAFF AND PERSONEL.. KMOWLEDGABLE.. HELPFUL AND VERY POLITE. I HAVE USE TOYOTA OF HACKENSACK FOR ALL MY VEHICLES MAINTENANCE NEEDS FOR YEARS WITH NO ISSUES OR PROBLEMS . More

Miss Stefani Apgar helped with the whole process professional and pleasant attitude, very helpful and knowledgeable Services was done in timely and accurate manner See you again professional and pleasant attitude, very helpful and knowledgeable Services was done in timely and accurate manner See you again More

As always great service. Great car buying experience, no hassles . They delivered the deal they promised, which is great. The service department is exceptional. They service m Great car buying experience, no hassles . They delivered the deal they promised, which is great. The service department is exceptional. They service my personal car and we send them work from my business. I've sent a hand full of people in the last year to buy cars from Toyota of Hackensack. They all had the same great experience More

Could be better Your technicians and staff are nice and professional but I never get out of there is less than3 hours no matter how small the repair. You service my c Your technicians and staff are nice and professional but I never get out of there is less than3 hours no matter how small the repair. You service my car on July 3rd including replacing the brake pads. On July 5th the check tier light came on. It was intermittent for a few days and then on consistently even though the tire pressure read ok. I work out of state so I had to put up with this until I could get back to the dealership on July 19. A pin on the sensor was bent, you did the repair for free (probably because it happened when you were working on the car) but it took over three hours. I only found out the car was done when I went back to the service advisor for a status update and he informed me the car was ready but he needed to complete the paperwork. It was 15 more minutes before I got out of there. You have been our dealership for years. I probably will not change but you need to clean the wait time issue up. More

did perform service as requested Asked specifically for an oil change, cabinet filter change & multi point inspection. light still lit on after service, they did do the oil change. Asked specifically for an oil change, cabinet filter change & multi point inspection. light still lit on after service, they did do the oil change. Disappointed at their services, now we still have to go back in for service. More

My 2006 Toyota Camry is the best car ever. The interior is very spacious and I get a lot of compliments on the trunk size. is very spacious and I get a lot of compliments on the trunk size. More

Excellent Your service is excellent. I am happy with your service but there is some thing I need to ask. When I drive home the Corolla 2018 back home after t Your service is excellent. I am happy with your service but there is some thing I need to ask. When I drive home the Corolla 2018 back home after the service everything on the panel is normal. But when I used it again in the evening, the tire pressure warning is lit. I turned off the engine and start it again, the icon is still there. I checked the tires and I did not see under inflated tire. Is there something wrong. .. More

Service advisor seem disinterested. Not particularly welcoming. Over 2 hours wait time for a routine 20k service. Customers waiting in the dealership should be prioritized. welcoming. Over 2 hours wait time for a routine 20k service. Customers waiting in the dealership should be prioritized. More

service was great Service was great and the service advisor was very helpful and explained everything to me regarding my questions. It was great to see Cedric and now Service was great and the service advisor was very helpful and explained everything to me regarding my questions. It was great to see Cedric and now work with Drew as my new advisor More

Joe was my service advisor during my last two visits. He is so kind. Professional. I am a mature woman and I need this reliability. is so kind. Professional. I am a mature woman and I need this reliability. More