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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,741 Reviews

1,741 Reviews of Toyota of Hackensack - Service Center

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March 18, 2024

I really liked the service just when I went to pick up the car I had to wait 30 minutes because of lack of communication More

by EVEAMNERIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

Cedric is the service manager and he is great always. Very responsive and helpful whenever I come for service. More

by PROFESSORTMULLIGAN
Recommend Dealer
Yes
Employees Worked With
Cedric
March 17, 2024

I will always come to Toyota to. have my car serviced because they are courteous, professional, respectful, friendly. Phil is truly an amazing advisor, his communication skills are More

by SANDRABWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil, Advisor
March 17, 2024

Very knowledgeable & helpful. Answered my questions. Everyone was curious. I was able to get what I needed. More

by CLAUDADWLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Very pleasant experience. I'm a man of very few words. The few words I use are very important. More

by ED.REMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Phillip is the best Advisor. He helped me with everything I needed and the communication was very fluid regarding what my car needed. More

by Manuel Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Hernandez
March 15, 2024

Service was great as always, and they got me in and out quickly which was appreciated More

by KYRALWHELAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Very fast and knows of what they are doing. The waiting are and restrooms are roomy and clean. More

by ALCANTARATOMAS935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Loonam
March 12, 2024

Service department was fine. Issue I had with parts department. Wanted to return unopened bottle of transmission fluid and was refused. Even had my receipt. Long time service cus More

by JOHNMAIMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Marissa was great and super helpful. As usual, I had a good experience at Toyota of hackensack. More

by ALEMAN.AWI
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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