Toyota of Hackensack - Service Center

Prompt courteous and friendly service. Work always completed professionally. Bought our 2008 Prius new at Hackensack in late 2007 and have had it serviced there continuously. My daughter now owns the completed professionally. Bought our 2008 Prius new at Hackensack in late 2007 and have had it serviced there continuously. My daughter now owns the car in Philly but drives it up to have it serviced at Hackensack Toyota. More

Why was there only ONE car in the Showroom when I was there recently? Is the Dealership on the verge of CLOSING????? There are ALWAYS more than ONE car in the Showroom, it looked WEIRD!!!!! there recently? Is the Dealership on the verge of CLOSING????? There are ALWAYS more than ONE car in the Showroom, it looked WEIRD!!!!! More

Joe is a fantastic service advisor. He always does a great job I look forward to seeing him again next time I do service thanks great job I look forward to seeing him again next time I do service thanks More

Had an 8:30 appt. and was by 9:30 including a car wash. Your staff is very attentive & always polite. I have recommended this dealership to many of my friends. I did not deal with any sales people- only Your staff is very attentive & always polite. I have recommended this dealership to many of my friends. I did not deal with any sales people- only Drew in the service dept. More

I had an scheduled appointment at 1pm on Friday for change oil and tire rotation. The car was done about 4pm. That was unacceptable time for waiting for just an oil change and tire rotation. Time ha change oil and tire rotation. The car was done about 4pm. That was unacceptable time for waiting for just an oil change and tire rotation. Time has been wasted for those hours. I could have done a lot of things. This was not done to me in this dealership before. They could have updated me atleast and given me a time frame for oil change and tire rotation. I did not just wait there. I waited too long. Unacceptable. More

no wait and helped immediately, everyone is nice. recommended to friends area is clean and followed COVID 19 requirements and safe to go without hesitation nice. recommended to friends area is clean and followed COVID 19 requirements and safe to go without hesitation More

I have been coming here many years and it is always a pleasant experience. They do very good work on my car. I went in for my multi point inspection and tire rotation .Drew was very professional and plea pleasant experience. They do very good work on my car. I went in for my multi point inspection and tire rotation .Drew was very professional and pleasant. Also my tire pressure light was on and I let him know about that. He came into the waiting room later and explained to me what was found but did not put any pressure to have it fixed right then and there since it was not something that would interfere with the operation of my vehicle. I intend to come back soon to fix that but was not able to do it right at that moment. More

Excellent service. All employees were very kind and helpful. Took care of my service needs promptly and efficiently. Would recommend your dealership to others thanks helpful. Took care of my service needs promptly and efficiently. Would recommend your dealership to others thanks More

As I enter the service area someone was ready to help .I waited a less than the hour I was told my car ready in time waited a less than the hour I was told my car ready in time More

Besides getting an oil change, they checked my vehicle and told me about things i didn't know where wrong it it. I also got my car washed. Thank you. and told me about things i didn't know where wrong it it. I also got my car washed. Thank you. More