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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,806 Reviews

1,806 Reviews of Toyota of Hackensack - Service Center

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February 22, 2021

25 words is too much, but I have been very satisfied with the professionalism I have experienced at this dealership. Would recommend you guys to anyone. More

by marklittlejohn57
Recommend Dealer
Yes
Employees Worked With
james loscalzo
February 21, 2021

Wonderful service.Very courteous Crew.Now my Camry is Wonderful service. Very courteous Crew. Now my Camry is like....Plane Thank you again. I’ll be recommended your service to all my friends.Dank sc More

by marek.kadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
February 19, 2021

Repair took longer than expected but they did a great job figuring out that the repair needed extra parts that were covered under an unofficial Toyota recall. Great service shop More

by CTHRUALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
February 16, 2021

The wait didn't take long. The maintenance people did a great job putting a new back bulb and windshield wipers. I recommend getting service here. More

by SANDRATAVAREZ_36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department did a great job at replacing your taillight and windshield wipers. We appreciate your recommendation. Thank you for your business!

February 16, 2021

Great job keep up the good work and be safe looking forward to be back soon to install new breake and tires and wiper system More

by G Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Park
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Green
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! Not sure if your review is related to Sales or Service? We appreciate your patronage!

February 14, 2021

Very happy with all my service and repair needs. Complete staff is very attentive to all customer needs.....The best dealer by far...Thank You More

by lazaroalonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Garcia
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you were happy with all the repair and service work we provided. We appreciate your business!

February 14, 2021

I was impressed by the number of people working to serve. Everybody seemed focused and professional. I liked the folks who kept coming around to provide updates on the work. Wait was long, though. More

by HARBORBUOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember her name, but she would update me during my visit
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your experience was both professional and focused. We try to update our service clientele throughout the process as time allows. We understand that wait times are sometimes longer than clients prefer. However, we are firms believers that trying to get the job right should outweigh speed in regards to vehicle maintenance. We appreciate you business!

February 13, 2021

Great job and great service 👍. Best of the best. And zxand and and and and and cdand andbg. Vfdd yyggg tdss ghhf vg tggg Thanks More

by THESTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear our service department did a great job! We appreciate your business!

February 12, 2021

I have always gotten my Toyotas here. For this servicing my car was picked up and returned with excellent communication both ways. There was not much mileage on the car, but servicing was thorough and the c More

by SNOOPELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo , Marjorie (picked up car)
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department both picked up and delivered your vehicle back to you. We appreciate your business!

February 12, 2021

I was very pleased with the Service Center and the work that was done to the car. As always everything was explained to me completely and the car was serviced in a timely manner. More

by AZINK14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C Hopson
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