Toyota of Hackensack - Service Center

They were very efficient helpful and left in a good time with the exception of a little delay . I will recommend the dealership to my friends with the exception of a little delay . I will recommend the dealership to my friends More

Brakes- i was told the estimated cost after multipoint inspection , two days, after when i decide to do it , the cost was way too high and they found more stuff that were "damage" i never saw the damage p inspection , two days, after when i decide to do it , the cost was way too high and they found more stuff that were "damage" i never saw the damage parts or never know the warranty of the parts replace if they were new . I feel ripoff. More

Very good quality and timely services. Very much appreciated. The service provided from sales counter to the regular inspection and scheduled services is much to the level required. appreciated. The service provided from sales counter to the regular inspection and scheduled services is much to the level required. More

Ok. However we asked for help in installing the map feature for the vehicle and this was never attended to. This feature was confusing to install and we kindly asked assistance but it was completely di feature for the vehicle and this was never attended to. This feature was confusing to install and we kindly asked assistance but it was completely disregarded. More

Excellent customer service. Everyone is very nice and helpful, from the moment you schedule an appointment to picking up your car when it’s ready. helpful, from the moment you schedule an appointment to picking up your car when it’s ready. More

Mr. Louis Gallo was very courteous and tentative. Also the front desk was very pleasant. It's just a little too long to pick up the car after the service. the front desk was very pleasant. It's just a little too long to pick up the car after the service. More

I leased my CHR last Fall just had my first service which was excellent. All the personnel I met from the check in at the Garage, the Receptionists (I did not get their names) and Louis Gallo who navig which was excellent. All the personnel I met from the check in at the Garage, the Receptionists (I did not get their names) and Louis Gallo who navigated my car through the service process were all professional, courteous and friendly. A very happy experience. Thank you. More

Joe was thorough in providing feedback on what needs to be done as well as the timeline of fixing or replacing the needed parts. Joe’s assistance is very much appreciated. Joe and his team is highly recomm be done as well as the timeline of fixing or replacing the needed parts. Joe’s assistance is very much appreciated. Joe and his team is highly recommended! More

I have purchased or leased cars from you since 1985 or for 36 years. That should say enough! Your staff is cordial and attends to my needs or questions. for 36 years. That should say enough! Your staff is cordial and attends to my needs or questions. More

Even though the service Dept was loaded with cars for repair, the service was Quick and reliable. Very helpful and friendly treatment from all employees repair, the service was Quick and reliable. Very helpful and friendly treatment from all employees More