Toyota of Hackensack - Service Center

Prompt and professional - just great customer service! Everyone from the people greeting and directing you to the desk person and my service person, Louis - all have great customer service skills! Everyone from the people greeting and directing you to the desk person and my service person, Louis - all have great customer service skills! More

Fast and efficient service is the norm at Toyota Hackensack. Joe and his crew always provide a well informed choice on car maintenance. Highly recommended Toyota service center for those who want no Hackensack. Joe and his crew always provide a well informed choice on car maintenance. Highly recommended Toyota service center for those who want nothing less. More

The staff are professional and offer great service. There is always personal follow up to ensure customer satisfaction and I have never had am issue getting an appointment. is always personal follow up to ensure customer satisfaction and I have never had am issue getting an appointment. More

Susana was professional and helpful! I went in for an oil change and regular maintenance of my 2014 Rav 4 and spent $325! Too Expensive! change and regular maintenance of my 2014 Rav 4 and spent $325! Too Expensive! More

Service as usual was fast and professional. Prices are Service as usual was fast and professional. Prices are too high. Showroom and waiting area were clean. Restrooms are spotless. Staff are friendly Service as usual was fast and professional. Prices are too high. Showroom and waiting area were clean. Restrooms are spotless. Staff are friendly and informative. More

It went well. Although it took a little while, I was happy with the results. The person that I dealt with at this visit -- Joseph Huncken, the Assistant Service Manager -- was quite helpful. happy with the results. The person that I dealt with at this visit -- Joseph Huncken, the Assistant Service Manager -- was quite helpful. More

No problems. Very happy with their services. Will recommend them to friends and family. Will definitely return when vehicles need service. Wish all dealerships were like them. recommend them to friends and family. Will definitely return when vehicles need service. Wish all dealerships were like them. More

The service itself was likely fine as it has been previously, however I can't in good faith recommend a dealership where the mask policies are not being taken seriously by staff - despite signs on th previously, however I can't in good faith recommend a dealership where the mask policies are not being taken seriously by staff - despite signs on the walls requiring staff to have their noses and mouths covered, there were far too many employees not following this for me to think it was a coincidence. More

As always, I was totally satisfied with the Service Department. In the past, I was very impressed with the professionalism, knowledge and excellent guidance provided by my former Service Manager, Cedr Department. In the past, I was very impressed with the professionalism, knowledge and excellent guidance provided by my former Service Manager, Cedric Hopson, who richly deserved his recent promotion to Service Director. Drew Wise, my new Service Advisor, impressed me as well in every respect, and I look forward to working with him for my future Service Department visits. More

Problem was not fixed check engine light was back on 1 day later this service was a waste of my time and buying a service contract was a waste of my money from this dealership. I've owned 6 toyotas and t day later this service was a waste of my time and buying a service contract was a waste of my money from this dealership. I've owned 6 toyotas and this dealership by far is the most useless. More