Toyota of Hackensack - Service Center

Great service staffs and ultimate service . Waiting time and interacting in between car service were well managed. Service representative explained every detail about the service in the time frames and interacting in between car service were well managed. Service representative explained every detail about the service in the time frames More

Everything went great. They said the car was ready but when I came to pick it up they had not started to wash. As a result I had to wait, and wait and wait. Your team was great all the repairs were done when I came to pick it up they had not started to wash. As a result I had to wait, and wait and wait. Your team was great all the repairs were done on time and that part of the experience was 5 Stars. It is to bad that the ending was so poor. More

The appointment was very easy to schedule. The staff was friendly and the service was thorough. I added some work and it was taken care of friendly and the service was thorough. I added some work and it was taken care of More

THE APPOINTMENT WAS VERY EASY TO SCHEDULE. THE SERVICE WAS DONE COMPLETELY AND THE TOTAL JOB WAS VERY WELL PERFORMED. I WILL RECOMMEND THIS AGENCY TO ALL FRIENDS. WAS DONE COMPLETELY AND THE TOTAL JOB WAS VERY WELL PERFORMED. I WILL RECOMMEND THIS AGENCY TO ALL FRIENDS. More

I needed the side view mirror replaced quickly. They came and picked up my car as I was unable to drive. It was returned promptly came and picked up my car as I was unable to drive. It was returned promptly More

Still pleased! As always, courteous staff, quality repair, reliable. I always know my concerns will be heard and addressed in a professional manner. Never have to second guess what I am told as far a repair, reliable. I always know my concerns will be heard and addressed in a professional manner. Never have to second guess what I am told as far as repairs or cost. More

I wasn't sure if they actually checked my car for a full diagnostic because they quickly said everything was fine. I'm hoping they were honest. diagnostic because they quickly said everything was fine. I'm hoping they were honest. More

Overall service was great, everyone including Mr. Gallo was friendly and personable; the only negative was that the service to car was to take about 1-1.3 hours and took almost twice as long. was friendly and personable; the only negative was that the service to car was to take about 1-1.3 hours and took almost twice as long. More

Aside from the wait to be taken in and the wait to get my car back even though my car number was announced over the system once and I was asked twice after that what the number was, I still had to wait till car back even though my car number was announced over the system once and I was asked twice after that what the number was, I still had to wait till a guy in a white shirt told someone to get my car, service was great and my car was clean when I got it back. More

Good experience with service. Returned the car on time. Very accommodative and quick to finish the work. I would recommend Toyota of Hackensack for your service. Very accommodative and quick to finish the work. I would recommend Toyota of Hackensack for your service. More