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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,804 Reviews

1,804 Reviews of Toyota of Hackensack - Service Center

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June 26, 2021

they are always great but was the best this time took my they are always great but was the best this time took my truck for oil change without appointment and addressed the recall Louis Gallo is the best More

by POONAMKAURFLORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
Jun 29, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Louis Gallo in service was able to handle both your oil change and recall even without a scheduled appointment! Thank you for your business! Thank you for servicing with us!

June 25, 2021

Quick and attentive service provided. We got a call as soon as the vehicle was ready and the pick up was quick as well. We have been to other dealers and this one is the best More

by MAYRAYACOSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis from service
Jun 25, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Luis and the service department performed above your expectations! We appreciate your business! Thank you for servicing with us!

June 25, 2021

Nick the service rep made me very comfortable and friendly. Thank you. More

by JOHNSC38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 25, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your service experience with Nick was both friendly & comfortable! We appreciate your business! We look forward to having you service with us again!

June 25, 2021

Our service rep, Susana, was personable and friendly. She went out of her way to make sure our requests were responded to correctly. I was satisfied with the service. More

by RAYT
Recommend Dealer
Yes
Employees Worked With
Susana, Service Representative
Jun 28, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Susana was both personable and friendly during your service visit. We are glad to hear that you are satisfied with your service. We appreciate your business! Thank you for servicing with us!

June 23, 2021

Joseph Huncken was the service writer who was assigned to me. Joseph was knowledgable, and professional. He patiently answered all my inquiries in very clear terms and the problem with my car was resolved More

by dolorita
Recommend Dealer
Yes
Employees Worked With
JOSEPH HUNCKEN
Jun 23, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Joe Huncken was able to lend his expertise during your service visit. Most importantly, the issue with your vehicle was resolved. We thank you for allowing us the opportunity to service with us. We appreciate your business!

June 20, 2021

Toyota of Hackensack is the Greatest — I drive 1.5 hours each way to get my Toyota serviced just because I care that much about my vehicle and I know that Toyota of Hackensack will also go the extra mile i More

by cbrighton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Kane
Jun 22, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We can't believe your drive a hour and a half just to service with us. We really appreciate that you go out of your way to come service with us. Thank you for your business!

June 20, 2021

Your colleagues, Mike is a wonderful and very kind and professional. Miriam also very proactive and pleasant . They both have excellent client orientation skill. Appreciated. More

by meaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Miriam Shanken
Jun 22, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that both Mike and Miriam was both proactive and pleasant during your purchase! Thank you for business! Enjoy your new purchase!

June 19, 2021

I have always been treated with professional services through the 20 years dealing with Toyota of Hackensack. I have a 2005 Highlander that runs like new. Keep up the good work Toyota. More

by JIMAEKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Huncken
June 19, 2021

The service department is exceptional at Toyota Hackensack and always has been. I cannot say the same for your sales department. My experience with my last lease was matter-of-fact and downrigh More

by MCMULLANJANET
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

Great service staffs and ultimate service . Waiting time and interacting in between car service were well managed. Service representative explained every detail about the service in the time frames More

by YKIM0144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory Wesner, Mary Green
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