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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,805 Reviews

1,805 Reviews of Toyota of Hackensack - Service Center

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August 16, 2021

Good service for my car Thank you for my servicesThe Good service for my car Thank you for my services The problem was Resolved Thanks again I don’t have more to ask I see you soon ha More

by WALTEROCHOA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks
August 15, 2021

Although we had to wait 4 months, car was delivered as promised. On date of pick up, Ana (Sales) and Mike (Finance) made sure we were out in a timely fashion. Also, Bob, who explained the features of the More

by pedibun18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2021

Nice and people are very helpful and friendly I will recommend it to do the service at Toyota Hackensack . I like when they car wash your car . More

by THINISIN.MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul from service
August 15, 2021

I was very please with the work done on my car. Diana, the Customer Relations person was very professional and explained what needed to be done on my car the the cost associated with the repairs. More

by SUSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Went in for a problem, walked out with another work done. Original problem was not even looked at despite repeated inquiry. I asked the service advisor to tell me what the issue with the tire sensor light wa More

by DALABI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
CEDRICK
August 14, 2021

It was very easy to make a service appointment online and my car was done very fast. Everyone was extremely nice. It was a smooth, easy process More

by MICHAELBARRY117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
August 13, 2021

Very good service thank you el servicio más el tiempo de espera fue conveniente para esperar por lo prometido muy va excelente trabajo gracias More

by Piedad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Por la persona que me ayudó.
August 11, 2021

all was fine, repaired what was needed, timely, price competitive only suggested a few other items that needed attention without being too pushy. nice work More

by AYALONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2021

Yulissa the front desk girl was a bit rude. Did not greet me or the person in front of me. Barely spoke & no smile. Usually the person at the front desk is the complete opposite of that. She also kept talkin More

by SHERRIECALLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2021

I had a 830 AM appointment to get an oil change done and I got my car back at 11:30. I asked for them to wash my car twice, 3 hours later oil change done and car was dirty. More

by BHOTI109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember the service guy
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