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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,741 Reviews
Call Service Center (201) 488-7777

1,741 Reviews of Toyota of Hackensack - Service Center

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May 23, 2024

Philip and all the crew are awesome! Thank you guys for keeping my car in top notch shape. Hope to see you guys soon more maintenance! Thank you Toyota Hackensack for what you do More

by Kemdi Uba
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Philip
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Jun 01, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Phillip was able to provide excellent service in regards to the maintenance of your vehicle. Thank you for your business! We look forward to having you service with us again!

May 23, 2024

I was able to drop my car off at my convenience, communication was clear and efficient. The necessary work was done in a timely fashion and explained clearly. More

by EKOENIG301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa... Did not get her last name.
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May 20, 2024

Sussana was great, not only did she explain to us the problem of the car but she also made us meet the mechanic who will do the job and better explain in detail what was wrong... it was expensive repair More

by MARIA.ACKERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sussana of Service Department
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May 20, 2024

at the time, service was fine but I am not satisfied. my car now makes a great deal of noise and smells of burning. it sounds as if the new parts were not properly replaced. More

by LCROSS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

Professional, courteous, and helpful. Appointments are easy to make. Work done in a timely manner. More

by Barbara7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was courteous, professional, and respectful of your time. We appreciate your business! Thank you for servicing with us!

May 17, 2024

Great service but waited almost two hours to get my tires rotated. It is usually quicker! Thank you! More

by SANDRATAVAREZ_36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! The tire rotation service also includes other items such as multi point inspection and adjustment of fluids within the vehicle. Its not just the tire rotation that is performed alone. We appreciate your patience in this matter as these items take longer to address. We appreciate your business. Thank you for choosing us for service.

May 16, 2024

They were able to fit me in at last minute on a Saturday, and fix my car! More

by PAULS19344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department was able schedule you at the last minute on a busy Saturday. We appreciate your business! Thank you for allowing us to be your dealer of choice!

May 15, 2024

The staff is friendly, professional, and honest. Excellent service. I have been a customer for over 15 years. More

by ELBOOGIE422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Hopson
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May 23, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you received excellent service during your last service visit. We appreciate that you have frequented our service department for over 15 years. We appreciate your patronage and appreciate your business!

May 15, 2024

Good service faster and profesional they fix everything with a kind actitud and professional attitude More

by TITASLOMEJOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service was respectful of your time and professional! We appreciate your business! Thank you for choosing us for service!

May 12, 2024

This place is really nice service. The place is nice and clean. All the staff also friendly! More

by BEEHA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service staff were friendly during your service visit. Thank you for servicing with us! We appreciate your business!

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