Toyota of Hackensack - Service Center

Service department is great and understanding the last time I went in for service. Gave me a call and prices on recommendations for my truck I appreciate that. Dropped the truck off early and was ready ar time I went in for service. Gave me a call and prices on recommendations for my truck I appreciate that. Dropped the truck off early and was ready around mid day. Only wish I had a loaner because I had to make arrangements for travel to work but all in all great experience More

Very professional! From making appointment to completion of service, easy and pleasant. This is the Toyota dealership I want to continue to use. From making appointment to completion of service, easy and pleasant. This is the Toyota dealership I want to continue to use. More

Everyone is very friendly, not very efficient, except for the lady at the front desk There seems to be a lack of knowledge poor performance and terrible customer service in the parts department. Poor commu the lady at the front desk There seems to be a lack of knowledge poor performance and terrible customer service in the parts department. Poor communication between service and parts. Nobody has answers and bounces you around. Spent 3 days, went through 4 people just to order and get a spare tire. Very disappointed. Definitely go somewhere else for future service. More

The service technician was very professional and informative regarding my car issue. He provided great service. Thank you informative regarding my car issue. He provided great service. Thank you More

Issues: When I dropped the car I was told around 3 hours. It took almost 6 New tires installed, but inflation pressure was WAY off: Spec was 35/33 PSI (front/rear). Tires were inflated to 45 psi all hours. It took almost 6 New tires installed, but inflation pressure was WAY off: Spec was 35/33 PSI (front/rear). Tires were inflated to 45 psi all around. If they can’t even get tire pressure right I have doubts about other work that was done. More

Awesome experience Paul Almeida is the best I bought so many cars off him for over 15 years at Toyota of hackensack easy, smooth transaction as always, no pressure many cars off him for over 15 years at Toyota of hackensack easy, smooth transaction as always, no pressure More

I’d been going to them for my car maintenance for 4 years and they never disappoint. and they never disappoint. More

I always go to Toyota of Hackensack because they offer great service. They also have a good location great service. They also have a good location More

They are courteous and kind. They answer and respond to any of my concerns about the car They answer and respond to any of my concerns about the car More