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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,797 Reviews

1,797 Reviews of Toyota of Hackensack - Service Center

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April 08, 2025

Wonderful customer service. Keep you update on what’s hat to your issues. Good job Overall. No problem. More

by LESMITH784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Phillip Hernandez was not helpful despite the fact that I mentioned the fee. Watch out for extra fees when you bring a car for the service. I never come back to any Toyota dealers for their services. CROO More

by JESSICAFURICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PHILLIP HERNANDEZ
April 06, 2025

Very nice advisor prompt service. Facilities are very clean and organized. I will definitely recommend this place More

by MIJOSE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Quick appointment and timely service performed . Very efficient staff . Much better than sales department experience I had . More

by JAIN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Carella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

When I arrived I was greeted immediately which very nice the shuttle guy was so friendly and make me feel very comfortable the downside was waiting More

by GREENJOET74
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Excellent Service for over 30 years with business with Toyota of Hackensack!!!! Always expect more than we assume!!! Thank you More

by Chapa Enterprise LLc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

DANA IS THE BEST. Very understanding,kind, and very helpful. She helped me greatly and I will never forget her help. More

by KIRIAK369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana
March 30, 2025

The best dealership and the best service Most professional Caring Meticulous Knowledgeable Clean Personal Extraordinary More

by stan waintraub
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea, Mario puentes
March 22, 2025

Excellent service and a very good team from the host, from reception to advisers. It was a great experience with the shuttle service and more. I would recommend Toyota of Hackensack. More

by lcruz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Luna
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

It was very nice person. I like to service center. It was best services. I like it More

by jkwon19093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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