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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,738 Reviews

1,738 Reviews of Toyota of Hackensack - Service Center

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November 20, 2024

The best writer ever. Give him a raise .very professional and should be recognized .Manager material don’t lose him More

by EDDIEB53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jurors and crew 5 stars
November 18, 2024

I spent almost two hours just waiting for my mirror replacement and then the manager said that they cannot do anything, because wrong parts were ordered. They returned me my car with the more broken mi More

by elena2017476756@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Had a 10:00 am appointment for oil change and got out at 12:30 pm. People that came after me left before me. I had to actually ask my service person as to why was I waiting so long and that’s when he told m More

by ANGELLF
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

very good experience, very well organized and it was very nice how i was contacted via text and email More

by LLUNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I would return to dealership again in the future. I liked the way you pull right in and everything runs smooth and efficiently. Dropped my car off and was called when it was ready for pickup which More

by CORRINEBUIRKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

This was the fastest maintenance experience I’ve ever had for this car. The shop team is always friendly and my car is in good hands. The showroom is always clean as well as the waiting area have several opt More

by JOSEPHMPOMBO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Both Jay and Mannix were very helpful and kind. Jay was extremely accommodating as I changed my mind about the color of my vehicle at the last minute. He worked very hard to get the color of my pre More

by JENIFERSADLER
Recommend Dealer
Yes
Employees Worked With
Jay & Mannix were both excellent as explained above.
October 22, 2024

Buena experiencia,los trabajadores muy amables y siempre todo muy limpio.trabajan con el tiempo perfecto More

by la_am82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Courtesy and kindness and professionalism are outstanding. I would like to recommend to my friend. More

by chin yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

I have given feedback about 10 times per visit. It is too much! Nothing more to say. More

by SUSHASKELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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