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Toyota of Hackensack

Hackensack, NJ

4.5
3,844 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,844 reviews

October 02, 2024

Amazing work. Engine sounds really nice and runs smooth. The indicator of next miles to hit the an oil change was a great add. Engines sounds less noisy More

by BENJAMIN.S.MONTIJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I was told the oil change and back seat belt recall will take a little bit over 1 house. But it took 4 hour. And the interior was super dirty and messy. Never going back for service again. More

by KC2929777
Recommend Dealer
No
Employees Worked With
Paul
October 02, 2024

In general I received good and efficiency service, warm welcome and comfortable facilities. Jonathan was very friendly. More

by ARACHEYENNIFERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

The invoice said we declined the complimentary multi-point inspection but they did not even ask if we wanted one. More

by ERICAS.SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

She helped me a lot and she was very friendly. She did a great job. I am definitely advising her. If you want to buy a Toyota near Hackensack, go this dealership and find Ana. Because we visited a More

by Sadik Bay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

El servicio fue muy bueno, me explicaron todo lo que le hicieron al carro. Le revisaron todo More

by ANTONIO MORI_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
September 29, 2024

Melissa is the best! She is a great communicator and remembered details about me weeks after our first meeting. Really great experience! More

by RMCABANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Jay Rim Manager . He is one of the best manager. Wonderful car buying experience. Thank you More

by AUTOSHIM79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

The service was good, however they said 30 minutes for tires rotation, and it turned out more than 2 hours More

by FRANELTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
September 26, 2024

Muy triste los del servicio no han podido reparar el o los daños de el carro súper malo que me vendieron More

by EXAGERADAMENTEBIENGRACIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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