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Toyota of Hackensack

Hackensack, NJ

4.5
3,848 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,848 reviews

October 20, 2023

Good price and professional. Excellent communication! Everything was done online, email and text messages. I will contact Jeff again when I buy my next Toyota! More

by H W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

. I spent more than two hours for a simple periodic maintenance. I don't understand why it took so long. More

by MAHMUTARKOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Radulic
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory Wesner, Mary Green
October 19, 2023

Excellent service. Needed to get my car in immediately because the alternator was going. Took me same day. Had car back next day. Great service More

by OREO8MATRIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

My expectations were meet and I enjoyed the customer service and the assistance I have gotten to aquire my new vehicle More

by STANBORG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

As usual, met with smiles and taken care of within a few minutes. The car was ready when promised and washed as a bonus More

by Frank A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not have any interaction with Bob Giordano! Taken care of by Dana in service dept.
October 18, 2023

Llegué a tiempo a la cita , para el cambio de aceite , y me atendieron de inmediato , recibieron mi información y en menos de una hora , mi carro ya estaba listo . Trabajo muy profesional . More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Hernandez
October 17, 2023

Great service, John excellent customer service, great service, I will go back if I need another car More

by JUNO_BAO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Have been visiting Toyota Hackensack for over 17 years and they are excellent team over the years! More

by ZEHLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

It was an easy process getting my car arrive. I only had to wait about an hour for the car to be ready More

by BHMARXY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Work always done correctly and personnel very professional. I always recommend buying at Hackensack Toyota mainly for its service. More

by CONMOLARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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