Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
3,848 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,848 reviews
December 11, 2023
Excessive wait time. When I went for a simple oil change I had to wait for 4 hours even though I had an appointment. When I went for a simple oil change I had to wait for 4 hours even though I had an appointment. More
by BIRGULBAYAM
Verified CustomerEmployees Worked With
December 11, 2023
The dealership at Toyota of Hackensack where the personnel attendants performed there work duties were all professional and courteous.Thank you for your service. personnel attendants performed there work duties were all professional and courteous.Thank you for your service. More
by MCAVINES1949
Employees Worked With
December 11, 2023
Paul was awesome and helpful. Not pushy at all. He went above and beyond to help me make the decision I made. I will definitely do business with him in the future! Not pushy at all. He went above and beyond to help me make the decision I made. I will definitely do business with him in the future! More
by VMARRINER
Employees Worked With
December 09, 2023
I was very pleased with the communication and service which Joe Huncken provided to me for servicing my Sienna. He kept me well informed on what work needed to be performed in regard to my original conc which Joe Huncken provided to me for servicing my Sienna. He kept me well informed on what work needed to be performed in regard to my original concerns and followed up on providing me the status of the repair during the day to its completion. More
by TIMOTHY.HERZOG
Employees Worked With
Joe Huncken
December 08, 2023
Being a buyer was a wonderful experience. The staff was friendly, transparent in communication, and competent at their work. Top-class service. The staff was friendly, transparent in communication, and competent at their work. Top-class service. More
by vegaj3
Employees Worked With
December 08, 2023
Very friendly and does everything to make sure your experience is comfortable. I had a Great experience. experience is comfortable. I had a Great experience. More
by YARREHS
Employees Worked With
December 07, 2023
Dealership was good responsive to my issues. No other comments to report on my visit. No other comments to report on my visit. More
by WARHOLAK
Employees Worked With
December 05, 2023
Clear and efficient communication. Very courteous staff. Welcoming waiting area. Very quick process. Highly recommend Very courteous staff. Welcoming waiting area. Very quick process. Highly recommend More
by DABNEYJ7
Employees Worked With
December 04, 2023
I was called in for an oil change via text and phone calls. I made the appointment and come to find out an oil change was not needed. Just a tied rotation (my car had less than 3,500 miles on it) Z calls. I made the appointment and come to find out an oil change was not needed. Just a tied rotation (my car had less than 3,500 miles on it) Zack informed me the first oil change is at 10,000 miles? But that’s not what anyone else at Toyota advised. So which is it? I was told at 5,000 miles. Further, they added a sticker to my vehicle advising the next oil change in 5,000 miles. WHAT THE HECK IS GOING ON WITH TOYOTA?! More
by SKOUYOUMDJIAN81
Employees Worked With
