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Toyota of Hackensack

Hackensack, NJ

4.5
3,847 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,847 reviews

December 24, 2023

I liked the service. It was quick. Guy took care of my window, no issue. More

by FUCHS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Excellent! Would not go anywhere else. Great service and detailed explanation of what you are getting. More

by OFFREDA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Happy with the service. The waiting was however longer. Wish an SMS update on status were available. More

by ABRAHAM.THARAKAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Jeff is a top notch customer oriented professional. A few calls and he got me the best possible deal on a Camry. I highly recommend this gentleman and Steve who managed the finances. Fantastic exper More

by MehdiKermanshah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Jeff was able to get you the best possible deal on a Camry! We appreciate your business! Enjoy your brand new purchase!

December 21, 2023

I had thought that my alignment was off. I went with Mike on a test ride, and he determined everything was fine. I appreciated him checking before doing a service and charging me. More

by AMYSGLAZER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
December 21, 2023

Excellent services but details must be explained well before the final deal specially like deals like this More

by BARRETESAMUEL291
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Jeff is extremely friendly and helpful. He stayed beyond his regular working hours to accommodate our schedule and made the purchase process very easy. Great experience! More

by FZ
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

I am very unsatisfied with the customer service it actually did not exist. I was a repeat customer. Will not be going back to this dealer. More

by alcantac
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Catherine Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

I am not happy with finance because my car prices was 64000.00 I paid 7000.00 down payment when I received my finance bill I saw my principal balance is 64000.00 this so bad More

by KHANBD87400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Highly recommended ,quality product friendly and knowledgeable staff , easy process ,the right financing, perfect facility More

by VINCE43E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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