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Toyota of Hackensack
Hackensack, NJ
3,790 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,790 reviews
November 16, 2023
I had a good experience at Toyota of Hackensack. My salesman listened to what I was looking for and helped me find it. He explained how the different features worked on my vehicle and synced my phon My salesman listened to what I was looking for and helped me find it. He explained how the different features worked on my vehicle and synced my phone to the car. My only issue was the amount of time i was stuck at the dealership when I went to pick up my car. It was a cash deal and I expected to be out a lot faster. I also would have liked to have a heads up on the extended warranty options so I could review them ahead of time. More
by JMCRANE41
Verified CustomerEmployees Worked With
November 15, 2023
Always very happy with service but had to bring car back for hood not closing. for hood not closing. More
by QUINCO79
Employees Worked With
November 14, 2023
I really was quite pleased with the service provided to me at Toyota of Hackensack. They performed all the maintenance on my 2004 Camry precisely and efficiently. They completed four major repairs in a m me at Toyota of Hackensack. They performed all the maintenance on my 2004 Camry precisely and efficiently. They completed four major repairs in a minimum of time. I will continue to go here. Great dealership! More
by XT371JK46
November 13, 2023
Catherine is a great sales person, very friendly, caring, and helped me all the way for my purchase of Prius! caring, and helped me all the way for my purchase of Prius! More
by june
Employees Worked With
November 13, 2023
This dealership is very good as the sales representative is very professional and patient with the customer by answering the questions and providing necessary information about the vehicles. is very professional and patient with the customer by answering the questions and providing necessary information about the vehicles. More
by PANZDAVID
Employees Worked With
November 13, 2023
Can’t say enough about the great service and staff. Professional and reliable You can depend on them Professional and reliable You can depend on them More
by ABUONAROTA
Employees Worked With
November 12, 2023
I bought a toyota sienna 2021 first mind the pessimistic seller this is the car number 7 first bad experience the car was proved that is inufica that they check the car both inside and out to be sure that t seller this is the car number 7 first bad experience the car was proved that is inufica that they check the car both inside and out to be sure that the car is in good condition the car is missing cover it has hundreds broken it is spending water is 8 pasagero it was supposed to have the middle seat they didn't give it to me in the photo I had it I feel that I was scammed and I want to return that car or that they change it I don't know what to do be very careful when you buy a used car in that place now I feel very disappointed someone to help me More
by firethgrullon
November 12, 2023
I am always very satisfied with the service, they treat me very well and answer all my questions me very well and answer all my questions More
by NALUZAZ
November 10, 2023
I brought my car in because the engine was shutting off when braking and was making a rattling sound. The mechanic that worked on my car experienced the same issue which would make you think they would be when braking and was making a rattling sound. The mechanic that worked on my car experienced the same issue which would make you think they would be able to diagnose the problem accurately. He suggested a $120 repair which didn't fix the issue. Within a few hours, the same exact issue happened and was getting worse. I couldn't bring the car back because the shop was closed. I rescheduled. I finally checked the oil and it was extremely low. After adding oil, the problem went away immediately. I'm extremely disappointed that such a simple fix was not considered by the mechanic. I would think that if there's an issue with the engine, one of the first things would be to check the engine oil. A layman with little to no car experience should not be able to find such a simple solution over an trained mechanic. Extremely disappointed in Toyota's mechanics and now I wasted $120 for nothing. More
by RONALD.V.MCKNIGHT
Employees Worked With
I worked with none of these people
November 08, 2023
Very helpful &punctual when u have an appointment . Associates are very personable, an asset to your dealership Associates are very personable, an asset to your dealership More
by RRSAMULKA
Employees Worked With
