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Toyota of Hackensack

Hackensack, NJ

4.5
3,847 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,847 reviews

December 31, 2023

After limited, but poor, customer experience at another Toyota I happily recommend the Toyota in Hackensack. I worked with Abby and she was great. SHE was really the sell. More

by beachcitykittie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Luna
December 30, 2023

Fleet account. Good communication. I did have to sign in on Saturday to get the docusign documents. But its a Holiday weekend so i'm sure people were out of offic More

by JULIE.A.CANIFF
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Coxwell
December 30, 2023

It really appreciate the help of salesperson and we will be able to another car someday More

by Kenneth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sales sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

At first i was upset about the second key on the car cuz i had to wait for it a long time but as long as the service goes this place i have to admit is far and beyond my other experiences. More

by NIJALCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Recently purchased a new Toyota from Toyota of Hackensack. I worked with Jeffery Canlas who was outstanding! Professional and personable, it was a pleasure to work with him. No xx, straight-shoo More

by MARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Faster and on-time service, courteous staff. Low waiting time and easy to get appointment. More

by Robin Sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name of person I have interacted
December 29, 2023

Since you asked. .. I arrived five minutes before my scheduled appointment. I was informed the service would take one to one and a half hours. I asked the two re More

by MCBRIDE267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Seams like the waiting was too long. And I know is long hours but some dealer open until 8:00p.m. So hoping a couple of days a week with rotation whoever want to work little more... B More

by DJVS10451
Recommend Dealer
Yes
Employees Worked With
Jay Rim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2023

They did a good job repairing my Tacoma and was nice to get a loaner car More

by Jonathan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

My family has bought 3 cars from this dealership, the service is always great! Thank you More

by JBMONREPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sales sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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