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Toyota of Hackensack

Hackensack, NJ

4.5
3,790 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,790 reviews

November 29, 2023

Very difficult time with my advisor. As always I needed an intervention from a suprvisor to get simple tasks accomplished. Very disappointing. I had to come back to Toyota as I got my More

by HILLARY.GARBER
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Great service ,customer treat with great respect and everything explain very clear from all departments More

by FILSAIMEBRUNEL
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Very hands on—will call you for updates on your car and call you back when the service is done. More

by LYKAFLORES04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
November 27, 2023

Chayanne patiently explained the vehicle specifications and all aspects of the transaction. It was somewhat disappointing that the vehicle we ordered ended up in a crash, but we settled on a similar vehic More

by Andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chayanne
November 27, 2023

Service was efficient, courteous and faster than I expected. Been doing business with TOH since 2011. More

by NJSCAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I dont recall the girls name
November 26, 2023

I love this dealership. I got here to buy my car and they helped me out so much.Jeffrey is a professional who will help you to get your car for the best deal and best condit More

by malkhazkhuntselia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

Jeff Canlas was very helpful and straightforward with our recent car purchase. The whole experience was very easy and accommodating. More

by Briland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

No son eficientes, no chequean los requerimientos de los vehículos con calidad, 3 años perdidos confiando en su buen servicio y resulta que era lo contrario More

by MARIOLIGARCES1712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Hands down best dealership. Proffesionals will help u get the car and help you out.Jeffrey helped me get my car for the best condition best price and he was very nice with me.Jef More

by Giorgi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Professional and efficient service every time! The stafff us great. I highly recommend Toyota of Hackensack. More

by NAZIRATTIYA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John was great, I’m not sure about his last name.
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