Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
3,847 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,847 reviews
January 11, 2024
Great Experience good customer service knowledgeable staff great facility excellent communication highly recommend this dealership staff great facility excellent communication highly recommend this dealership More
by NYBURNCTR4
Verified CustomerEmployees Worked With
January 10, 2024
Overall be try good experience. I had to wait a while to be closed out. The rep managing my car was approached by several of her colleagues for help and she put me on the back burne I had to wait a while to be closed out. The rep managing my car was approached by several of her colleagues for help and she put me on the back burner. Aside from waiting probably an additional 15 minutes no issues, always happy with your service. More
by MA.MAMOUZETTE
Employees Worked With
Suzanna forget her last name. Didn’t work with Bob
January 08, 2024
Experience was great. Jeff was very helpful. We did as much as we could over the phone. Finalized pick up on a Saturday and it was quite busy but still managed to get in a Jeff was very helpful. We did as much as we could over the phone. Finalized pick up on a Saturday and it was quite busy but still managed to get in and out in under 2 hours. More
by Wendell
Employees Worked With
January 08, 2024
Got in quick, service department were efficient and even covered my interior with plastic. Which I thought was a nice touch. covered my interior with plastic. Which I thought was a nice touch. More
by Inoad
Employees Worked With
Other Employees :
ANGEL ALVAREZ, Evan Sheckler
January 07, 2024
Amazing experience at this dealership. Billy and the whole staff made the buying process easy. I have already been recommending the dealership to anyone that will listen. Billy and the whole staff made the buying process easy. I have already been recommending the dealership to anyone that will listen. More
by ECCOLARESTAURANT
Employees Worked With
January 07, 2024
Enjoyed my experience. Worked with you to make sure the customer is happy. Absolutely Recommended Worked with you to make sure the customer is happy. Absolutely Recommended More
by MARIANA.NAVARRO.RR
January 07, 2024
Excellent service and follow up from the service representative was provided to resolve the issue I was having. I highly appreciate the service at Toyota of Hackensack. representative was provided to resolve the issue I was having. I highly appreciate the service at Toyota of Hackensack. More
by JSERGI170
Employees Worked With
January 07, 2024
First time buying from here. Would go back here again. I live 3 hours away. But the process was very smooth and easy with everything. Definitely would come back if they have a ve Would go back here again. I live 3 hours away. But the process was very smooth and easy with everything. Definitely would come back if they have a vehicle I need. I purchased a 2024 supra More
by JOEL GOMEZ
Employees Worked With
January 05, 2024
I was extremely satisfied with the service, including the valet, shuttle and the parts department. valet, shuttle and the parts department. More
by SACCO1986
Employees Worked With
Other Employees :
Marissa Giordano, John from Valet, the technician that helped me on 11/24, Danny?, and Cedric
