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Toyota of Hackensack
Hackensack, NJ
3,847 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,847 reviews
February 01, 2024
Great dealership with great people. Ask for Jeff for your salesman, got the process done smoothly! Ask for Jeff for your salesman, got the process done smoothly! More
by srabello
Employees Worked With
February 01, 2024
On time, communicated what needed to be done. One thing to raise level of service is to be asked if I wanted a car wash. One thing to raise level of service is to be asked if I wanted a car wash. More
by GEBALDWIN2
Verified CustomerEmployees Worked With
January 31, 2024
Prompt, Professional and Perfect. My car needs are well taken care of by the staff and techs at this dealership. My car needs are well taken care of by the staff and techs at this dealership. More
by RITABAKR
Employees Worked With
January 31, 2024
The service department didn’t do all services that I was charged for. First time this happened. Very disappointed. charged for. First time this happened. Very disappointed. More
by ANTGUSH
Employees Worked With
January 31, 2024
Santiago Help me get the car I wanted, he got me the car with exactly everything I ask for with exactly everything I ask for More
by RAMONSITOS84
January 29, 2024
Excellent customer service. My service advisor was awesome. The graciously facility was well organized and clean My service advisor was awesome. The graciously facility was well organized and clean More
by SPAMJOSHUA55
Employees Worked With
January 29, 2024
Very helpful team. The whole process was very quick. I would recommend it to all my friends. The whole process was very quick. I would recommend it to all my friends. More
by AFRIAS80
Employees Worked With
Other Employees :
Evan Sheckler
January 28, 2024
Always excellent. Melissa is wonderful. Knowledgeable and informative. She is a definite asset to your organization. Melissa is wonderful. Knowledgeable and informative. She is a definite asset to your organization. More
by JOANIEHS
January 28, 2024
Our sales rep was Diana C. after a long day she still was able to handle my needs and made the buying of my truck very easy and uneventful, would recommend them for a purchase after a long day she still was able to handle my needs and made the buying of my truck very easy and uneventful, would recommend them for a purchase of a used vehicle as I did. More
by John j
Employees Worked With
January 28, 2024
Melissa was amazing from the moment i walked in the door. She greeted me with a smile, asked questions, answered the questions to the best of her ability. We went over my options and was extremely helpful She greeted me with a smile, asked questions, answered the questions to the best of her ability. We went over my options and was extremely helpful and communicative throughout the entire process. More
by Michael.velasquez10
Employees Worked With
