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Toyota of Hackensack
Hackensack, NJ
3,847 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,847 reviews
Verified Customer
February 12, 2024
It was good service. Rep was good. I will return in another 6 months. Thank you. Debbie. Rep was good. I will return in another 6 months. Thank you. Debbie. More
by DEBBIEMARTINEZ103
Employees Worked With
February 12, 2024
Excellent customer service, time and time again! !! Wonderful to be able to trust people with your vehicle. !! Wonderful to be able to trust people with your vehicle. More
by JAMIEMARIEJORDAN
February 11, 2024
Your team held me hostage for ten hours and never called me to let me know the car was ready. I called eventually and they told me to come down and the person handling it had left early and never phoned me. me to let me know the car was ready. I called eventually and they told me to come down and the person handling it had left early and never phoned me. I have no idea how long the car was waiting to be picked up. I will not be returning to your service department anymore. More
by NOVAJOE83
Employees Worked With
Joe Huncken
February 10, 2024
Excellent service, staff was courteous and professional. I wanted to look into a RAV4, unfortunately sales department was not around. I wanted to look into a RAV4, unfortunately sales department was not around. More
by MLC075
Employees Worked With
February 10, 2024
Very easy and smooth transaction, only thing was the residual after the lease ends changed in value as was not happy about it when I signed final paperwork residual after the lease ends changed in value as was not happy about it when I signed final paperwork More
by DAVID.VELASQUEZNY
Employees Worked With
February 09, 2024
Efficient - courteous - friendly ! A + ! My favorite dealership - all the time However this 15 word minimum is annoying A + ! My favorite dealership - all the time However this 15 word minimum is annoying More
by LOIS0
Employees Worked With
February 08, 2024
Dealership is great first time repair not great. Weren't so friendly. A little rude Weren't so friendly. A little rude More
by SLUSHPUPPY069
