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Toyota of Hackensack

Hackensack, NJ

4.5
3,847 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,847 reviews

February 25, 2024

Me gusto el trato cordial y amable hacia los clientes, fue genial que hablaran español por lo que pude saber muchas cosas sobre mi vehículo. More

by Jorge Guzman
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Your staff was very polite and courteous and was knowledgeable about what service had to be done. The waiting time for the paperwork was not too long. Also the recommended service for the car was co More

by BLCSTARZ
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Recommend Dealer
Yes
Employees Worked With
Diana, Carella
February 23, 2024

Melissa was amazing. Steven Escobar was great too. This was my absolute best car buying experience More

by ELAINEPORCHER
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Muy buena atención ala hora de la cita puntuales gracias por todo me quedé contento More

by ROSARDS25
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Ana Mayers did a terrific job! Mario Puentes was very kind and helpful as was Steve Escobar. This is a very professional staff and they all made the car buying experience pleasant More

by BradM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Escobar, Mary Green
February 22, 2024

Paul has patience, keeps up with his words, follows up promptly and a friendly , pleasant personality to work with. More

by IJAZ AKHTAR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

Staff is really good, everyone treated me nicely and got things done, great service overall More

by AMANTHIND.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

I have had two buying experiences with Toyota of Hackensack. On both occasions I had the pleasure of working with Jay Rim. I recalled Jay's unique and helpful approach when I purchased a late mode More

by Adam Weiner
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Luna
February 20, 2024

experience was satisfactory; however, i do not like the open concept set up where everyone can hear your business and the sale associates are darting from one place to another. More

by ADELINNYPLAZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan from finance was efficient and helpful.
February 20, 2024

Great experience. Paul had good communication skills. Everyone was very friendly and nice to us More

by marcia.bronsnick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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